Asko W6124XW Use and Care Guide English - Page 53
Error in UI** and PMCU
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Error Error indication on the display unit What to do? E12 MOTOR ERROR / MOTOR CONTROL ERROR Restart the program. If the error reoccurs, call a service technician. E13.1 UNBALANCE EMPTY DRUM Call a service technician. E13.2 INERTIA ERROR Call a service technician. E23 DOOR UNLOCK ERROR Error while unlocking the door. Door is closed, but it cannot be unlocked. Turn off the washing machine, then turn it back on. If the error reoccurs, call a service technician. See instructions for opening the door - chapter on manual door opening. E29 REED SWITCH 1 ERROR Call a service technician. E30 REED SWITCH 2 ERROR Call a service technician. E31 PERISTALTIC PUMP 1 ERROR Call a service technician. E32 PERISTALTIC PUMP 2 ERROR Call a service technician. E33 AD1 DETERGENT LEVEL SENSOR Restart the program. If the error reoccurs, call a service ERROR technician. E34 AD2 DETERGENT LEVEL SENSOR Restart the program. If the error reoccurs, call a service ERROR. technician. E35 COMMUNICATION AD AND PMCU Turn off the appliance and turn it back on. If the error reoccurs, call a service technician. E36 COMMUNICATION UI** AND PMCU Turn off the appliance and turn it back on. If the error reoccurs, Error in UI** and PMCU call a service technician. communication. E37 PMCU/UI** software versions are not Call a service technician. compatible. UNBALANCE Unevenly distributed laundry. Manually distribute the laundry and run the spinning program. UNABLE TO LOCK DOOR Open and firmly close the door again to final position. If the error reoccurs, call a service technician. STERIL TUB ALERT Warning - Self-cleaning program Use the self-cleaning program (DRUM CLEANING); see STEP 5. Preparing to door unlocking. (press INFO): Draining must be performed. Wait for door unlocking. Wait that process is finished. If after this process no error is shown, new cycle can be run. DRAIN SYSTEM ALERT Alert about reduced water flow in the pumping stage. Please check user manuals. ** UI = (User Interface) Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation. The washing machine will sense this and activate the UKS* (*unbalance system). Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum (slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to longer program duration. In extreme cases of unfavourable conditions, the program can be completed without the spinning cycle. UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance. Customer Care Center, 1-800-898-1879, www.askona.com 53