Blackberry 8800 User Guide - Page 258

To view the shortcuts for viewing one type of message in a message list, view your list of saved searches. I cannot send SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • Verify that your wireless service plan includes this service. • Verify that fixed dialing is turned off. I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • Verify that your wireless service plan includes this service. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show. Try performing the following actions: • Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file). • Verify that the file is not copyright protected. • If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message. Typing troubleshooting I cannot check spelling You can only check spelling in English, French, German, Italian, and Spanish. You can only check the spelling of text that you type. 256