Home » Brother International Manuals » Laser Printers » Brother International HL5050 » Manual Viewer

Brother International HL5050 Users Manual - English - Page 112

Troubleshooting, Identifying your problem

UPC - 012502605645

View all Brother International HL5050 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 112 highlights

6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ The toner cartridge and drum unit are installed properly. ■ The front cover is fully closed. ■ Paper is inserted properly in the paper tray. ■ The interface cable is securely connected to the printer and the computer. ■ The correct driver for the printer is installed and selected. ■ The PC is set up to connect to the correct printer port. Printer does not print: If you did not solve your problem with the above checks, please find your problem and then go to the section listed: Printer LED is blinking See Control panel in Chapter 3. Status Monitor Error Message appears See Error messages in the status monitor in this chapter. Printer printed an Error Message See Error message printouts in this chapter. Paper handling See Paper handling or Paper jams and how to clear them in this chapter. Other problems See Other problems in this chapter. Pages are printed, however there are problems with: Print quality See Improving the print quality in this chapter. Printout is incorrect See Solving print problems in this chapter. TROUBLESHOOTING 6 - 1

Section	Page
Definitions of warnings, cautions, and notes	2
To use the printer safely	3
Brother Numbers (USA and Canada)	4
Register your product	4
Customer Service	5
Service center locator (USA only)	5
Service center locations (Canada only)	5
Brother fax back system (USA only)	5
Internet addresses	6
Frequently asked questions (FAQs)	7
Important information: Regulations	8
Federal Communications Commission (FCC) Declaration of Conformity (For USA)	8
Industry Canada Compliance Statement (For Canada)	9
Radio interference (220 to 240 volt model only)	9
International ENERGY STAR® Compliance Statement	10
Laser Safety (100 to 120 volt model only)	10
FDA Regulations (100 to 120 volt model only)	10
IEC 60825 specification (220 to 240 volt model only)	11
IMPORTANT - For Your Safety	12
Opmerking / Oplaadbare Batterij Recycle Informatie (For Netherlands Only)	12
Geräuschemission / Acoustic noise emission (for Germany only)	12
Wiring information (for UK)	13
Trademarks	14
Compilation and Publication Notice	14
Table of Contents	16
About this printer	18
What is in the box?	18
Interface cable	18
Front view	19
Back view	20
Positioning the printer	21
Power supply	21
Environment	21
What kind of paper can I use?	22
Type and size of paper	22
Recommended paper	23
Printable area	24
Printing methods	25
Printing on plain paper	25
Printing on plain paper from the paper tray	25
Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040)	29
Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N)	31
Printing on thicker paper and card stock	34
Printing on thicker paper and card stock from the manual feed tray (For HL-5030 and HL-5040)	34
Printing on thicker paper and card stock from the multi-purpose tray (MP tray) (For HL-5050 and H...	37
Printing on envelopes	41
Types of envelopes to avoid	41
Printing on envelopes from the manual feed tray (For HL-5030 and HL-5040)	42
Printing on envelopes from the MP tray (For HL-5050 and HL-5070N)	46
Printing on transparencies	50
Printing on transparencies from the paper tray	50
Printing on transparencies from the manual feed tray (For HL-5030 and HL-5040)	53
Printing on transparencies from the MP tray (For HL-5050 and HL-5070N)	56
Printing on both sides of the paper (manual duplex printing)	60
Manual duplex printing from the paper tray	60
Manual duplex printing from the manual feed tray (For HL-5030 and HL-5040)	61
Manual duplex printing from the multi-purpose tray (For HL-5050 and HL-5070N)	62
Guidelines for printing on both sides of the paper	63
Driver and software	65
Printer driver	65
For Windows® 95 and Windows NT® 4.0 (HL-5040, HL-5050 and HL-5070N)	65
For Windows® 98/Me and Windows® 2000/XP	65
For Macintosh®	65
For Windows®	66
Features in the PCL printer driver	66
Features in the PS printer driver	74
For Macintosh®	79
Software	81
Software for Networks	81
BRAdmin Professional	81
Driver Deployment Wizard	81
Web BRAdmin	81
Automatic Emulation Selection	82
Control panel	83
Service call indications	87
Control panel buttons	89
Print a test page	90
Using control panel button	90
Using the printer driver	90
Printer Settings	91
Using the control panel button	91
Using the printer driver	91
Print fonts (For HL-5040, HL-5050 and HL-5070N)	92
Using the control panel button	92
Using the printer driver (For HL-5040, HL-5050 and HL-5070N)	92
Network factory default setting (For HL-5070N)	93
Options	94
DIMM	94
Installing additional memory	95
Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N)	97
Print server (NC-2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N)	98
Routine maintenance	99
Toner cartridge	100
Toner Low message	100
Toner Empty message	101
Replacing the toner cartridge	101
Drum unit	106
Change Drum message	106
Replacing the drum unit	107
Cleaning	110
Replacing maintenance parts	111
Troubleshooting	112
Identifying your problem	112
Error messages in the status monitor	113
Error message printouts	114
Paper handling	115
Paper jams and how to clear them	116
Other problems	121
For Macintosh® with USB	121
Improving the print quality	121
Solving print problems	127
Appendix	128
Printer specifications	128
Important information for choosing your paper	133
Trademarks	135