Brother International HL5050 Users Manual - English - Page 113

Error messages in the status monitor, Jam Clear Cover Open - hl cartridge

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Error messages in the status monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. See Device Options on page 2-5. Error message Front Cover Open Jam Clear Cover Open Memory Full No Paper Tray1 No Paper Tray2 No Paper Manual Feed No Paper Multi Purpose Tray Jam Tray 1 Jam Tray 2 Jam Inside Jam Rear Jam Multi Purpose Tray Print Overrun Resolution Reduced to Enable Printing (The printer has printed the document at a reduced resolution) Toner Empty Toner Low Action ■ Close the front cover of the printer. ■ Close the jam clear cover of the printer. See page 6-8. ■ Press the Go button to print the data remaining in the printer. Press the Job Cancel button if you want to delete the data remaining in the printer. ■ Reduce the print resolution or reduce the complexity of your document. ■ Expand the printer memory by adding a commercially available DIMM memory module. See Installing additional memory in Chapter 4. ■ The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray. For HL-5030 and HL-5040, put paper in the paper tray and then press the Go button. ■ If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. ■ Reduce the amount of paper in the paper tray, and then try again. ■ Make sure you use paper that meets Brother's recommended paper specifications. See What kind of paper can I use? in Chapter 1. ■ Take out the jammed paper from the indicated area. See Paper jams and how to clear them in this chapter. ■ Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. ■ If this does not clear the error, reduce the complexity of your document or reduce the print resolution. ■ Expand the printer memory by adding a commercially available DIMM memory module. See Installing additional memory in Chapter 4. Set page protection to ON by using the supplied Windows driver or RPC program. ■ Change the following settings in the supplied Windows driver and try again. The best combination of these settings will vary depending on your document: Graphics Mode TrueType™ mode Use Printer TrueType™ Fonts ■ Reduce the complexity of your document before you print to prevent automatic reduction of the resolution. ■ Expand the printer memory by adding a commercially available DIMM memory module. See Installing additional memory in Chapter 4. ■ See Replacing the toner cartridge in Chapter 5. ■ Purchase a new toner cartridge and have it ready for when the Toner Empty status is indicated. 6 - 2 TROUBLESHOOTING

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6 - 2
TROUBLESHOOTING
Error messages in the status monitor
The Status Monitor will report problems with the printer. Take the corrective actions listed in the following
table for the error message that the Status Monitor reports.
The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can
change the setting of the Status Monitor in the
Device Options
of the
Advanced
tab. See
Device
Options
on page 2-5.
Error message
Action
Front Cover Open
■
Close the front cover of the printer.
Jam Clear Cover Open
■
Close the jam clear cover of the printer. See
page 6-8
.
Memory Full
■
Press the
Go
button to print the data remaining in the printer. Press the
Job
Cancel
button if you want to delete the data remaining in the printer.
■
Reduce the print resolution or reduce the complexity of your document.
■
Expand the printer memory by adding a commercially available DIMM
memory module. See
Installing additional memory
in Chapter 4.
No Paper Tray1
No Paper Tray2
No Paper Manual Feed
No Paper Multi Purpose
Tray
■
The paper tray may be out of paper or not properly installed. If it is empty, put
a new stack of paper in the paper tray. For HL-5030 and HL-5040, put paper
in the paper tray and then press the
Go
button.
■
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn
the stack over and put it back in the paper tray.
■
Reduce the amount of paper in the paper tray, and then try again.
■
Make sure you use paper that meets Brother’s recommended paper
specifications. See
What kind of paper can I use?
in Chapter 1.
Jam Tray 1
Jam Tray 2
Jam Inside
Jam Rear
Jam Multi Purpose Tray
■
Take out the jammed paper from the indicated area.
See
Paper jams and how to clear them
in this chapter.
Print Overrun
■
Press the
Go
button to print the data left in the printer. Press the
Job Cancel
button if you want to delete the data left in the printer.
■
If this does not clear the error, reduce the complexity of your document or
reduce the print resolution.
■
Expand the printer memory by adding a commercially available DIMM
memory module. See
Installing additional memory
in Chapter 4. Set page
protection to ON by using the supplied Windows driver or RPC program.
■
Change the following settings in the supplied Windows driver and try again.
The best combination of these settings will vary depending on your document:
Graphics Mode
TrueType™ mode
Use Printer TrueType™ Fonts
Resolution Reduced to
Enable Printing
(The printer has printed the
document at a reduced
resolution)
■
Reduce the complexity of your document before you print to prevent
automatic reduction of the resolution.
■
Expand the printer memory by adding a commercially available DIMM
memory module. See
Installing additional memory
in Chapter 4.
Toner Empty
■
See
Replacing the toner cartridge
in Chapter 5.
Toner Low
■
Purchase a new toner cartridge and have it ready for when the Toner Empty
status is indicated.