Brother International MFC 845CW Cordless Handset Users Manual - English - Page 34

Error messages - troubleshooting

Page 34 highlights

Chapter 4 Difficulties The cordless handset beeps during a call. You cannot make an internal call. You cannot register the optional cordless handset. Suggestions Come closer to the machine (base unit). The cordless handset may be too far from the machine (base unit). Your battery may be low. If you want to continue the call, transfer the call to the machine (base unit) and use the Speaker Phone key to answer. (See Transferring a call at the end of a conversation on page 13.) And then, charge the battery. (See Charging the battery on page 24.) The cordless handset or the machine you want to call to may be on an internal call or an outside call. Wait until the line is free. Check that both the cordless handset and the machine (base unit) are in standby mode. Error messages 4 As with any sophisticated office product, errors may occur. If this happens, your cordless handset identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Base Unit in use Cannot register Handset Line in use Low Battery Put handset on cradle Cause Action The machine (base unit) is being Wait until the line is free. used for intercom calling. The machine (base unit) is being set up for cordless handset registration. Wait until the registration is finished. The machine (base unit) is being used for Message Center functions such as OGM recording or ICM playing. Wait until machine (base unit) is back in standby mode. You failed to register the cordless handset. Try to register the cordless handset again. (See Registering additional cordless handsets on page 3.) Another person is on the phone line using the machine's (base unit) speaker phone or another cordless handset. Wait until the line is free. The machine (base unit) is receiving faxes. Wait until the line is free. The battery of the cordless handset Charge the battery. (See Charging the is low. battery on page 24.) 23

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Chapter 4
23
Error messages
4
As with any sophisticated office product, errors may occur. If this happens, your cordless handset
identifies the error and shows an error message. The most common error messages are shown
below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
.
The cordless handset beeps during
a call.
Come closer to the machine (base unit). The cordless handset may be too far from
the machine (base unit).
Your battery may be low. If you want to continue the call, transfer the call to the
machine (base unit) and use the
Speaker Phone
key to answer. (See
Transferring a call at the end of a conversation
on page 13.) And then, charge the
battery. (See
Charging the battery
on page 24.)
You cannot make an internal call.
The cordless handset or the machine you want to call to may be on an internal call
or an outside call. Wait until the line is free.
You cannot register the optional
cordless handset.
Check that both the cordless handset and the machine (base unit) are in standby
mode.
Error Message
Cause
Action
Base Unit in
use
The machine (base unit) is being
used for intercom calling.
Wait until the line is free.
The machine (base unit) is being
set up for cordless handset
registration.
Wait until the registration is finished.
The machine (base unit) is being
used for Message Center functions
such as OGM recording or ICM
playing.
Wait until machine (base unit) is back in standby
mode.
Cannot
register
Handset
You failed to register the cordless
handset.
Try to register the cordless handset again. (See
Registering additional cordless
handsets
on page 3.)
Line in use
Another person is on the phone line
using the machine’s (base unit)
speaker phone or another cordless
handset.
Wait until the line is free.
The machine (base unit) is
receiving faxes.
Wait until the line is free.
Low Battery
Put handset
on cradle
The battery of the cordless handset
is low.
Charge the battery. (See
Charging the
battery
on page 24.)
Difficulties
Suggestions