Brother International PT-9500PC User Guide - Page 28

using the Change Baud Rate

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Problem Cause Solution The baud rate cannot be set using the Change Baud Rate Wizard or the Brother PT-9500PC utilities. Error 99: the personal computer cannot detect the PT-9500PC. • Make sure that the PT-9500PC is turned on. • Make sure that the interface cable is connected correctly. • Make sure that the COM port where the PT-9500PC is connected is the same COM port selected in the Change Baud Rate Wizard. (Many personal computers have more than one COM port and COM2 may have been selected in error in the Change Baud Rate Wizard.) • Make sure that the USB interface cable is not connected to the PT9500PC during a serial connection. Error 1 or Error 5: the serial port of the personal computer cannot be used. When another serial connection device is using the same COM port, labels cannot be printed. Change the COM port for the serial connection device or connect the PT-9500PC to a COM port that is not being used. After the labels are cut, they are not ejected from the PT-9500PC correctly. The cutter blade is dirty. Refer to "Cleaning the cutter" (→ P.24) and clean the cutter. 27

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27
The baud rate cannot be set
using the Change Baud Rate
Wizard or the Brother
PT-9500PC utilities.
Error 99: the personal computer
cannot detect the PT-9500PC.
• Make sure that the PT-9500PC is
turned on.
• Make sure that the interface cable is
connected correctly.
• Make sure that the COM port where
the PT-9500PC is connected is the
same COM port selected in the
Change Baud Rate Wizard. (Many
personal computers have more than
one COM port and COM2 may have
been selected in error in the Change
Baud Rate Wizard.)
• Make sure that the USB interface
cable is not connected to the PT-
9500PC during a serial connection.
Error 1 or Error 5: the serial port
of the personal computer cannot
be used.
When another serial connection device
is using the same COM port, labels
cannot be printed. Change the COM
port for the serial connection device or
connect the PT-9500PC to a COM port
that is not being used.
After the labels are cut,
they are not ejected from
the PT-9500PC
correctly.
The cutter blade is dirty.
Refer to “Cleaning the cutter” (
→
P.24)
and clean the cutter.
Problem
Cause
Solution