Canon 4207B002 User Manual - Page 290

Scanner Does Not Work Page 290 of 334 pages On-screen Manual > Scanning Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work Scanner Does Not Work Check 1: Restart the computer. Check 2: Follow the steps below to make sure that the machine is recognized by the computer, and if not, reinstall ScanGear (scanner driver). Step 1: Confirm. Windows 7/Windows Vista: 1. On the Start menu, right-click Computer, then select Properties. 2. Select Device Manager in the task area. Windows XP: 1. On the Start menu, right-click My Computer, then select Properties. 2. On the Hardware tab, select Device Manager. Windows 2000: 1. Right-click the My Computer icon, then select Properties. 2. On the Hardware tab, select Device Manager. If the Machine is Recognized The machine is displayed under "Imaging devices." If the Machine is Not Recognized The machine is not displayed. ("CanoScan" may be displayed under "Other devices.")