Canon BJC-5000 User Manual - Page 70

Troubleshooting, Identifying Your Printer Problem

Get Canon BJC-5000 PDF manuals and user guides View all Canon BJC-5000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 70 highlights

Troubleshooting 5 Due to today's rapidly changing computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best way to find current information is through our on-line support services and through our Fax Retrieval System. On-line services include the World Wide Web and our BBS. This chapter also contains information to help you solve printer problems. It covers a few basic problems and describes how to clear a paper jam. For complete problem solving information, be sure to use our support services. See Canon Customer Care Center in Chapter 1 (page 1-4) for details on Canon's customer technical support options. Identifying Your Printer Problem Before contacting Canon, identify your printer problem and make sure you have the following information: r Product name r Serial number r Place of purchase r Nature of problem r Steps you have taken to solve the problem and the results Troubleshooting Chapter 5 Troubleshooting 5-1

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
Troubleshooting
Chapter 5
Troubleshooting
5-1
Due to today’s rapidly changing computer environment, we have placed
troubleshooting information in a variety of places to ensure that the most
accurate information possible is available. The best way to find current
information is through our on-line support services and through our
Fax Retrieval System. On-line services include the World Wide Web and
our BBS.
This chapter also contains information to help you solve printer
problems. It covers a few basic problems and describes how to clear a
paper jam. For complete problem solving information, be sure to use our
support services.
See
Canon Customer Care Center
in Chapter 1 (page 1-4) for details on
Canon’s customer technical support options.
Identifying Your Printer Problem
Before contacting Canon, identify your printer problem and make sure
you have the following information:
Product name
Serial number
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
5
Troubleshooting