Canon BJC-5000 User Manual - Page 9

Canon Customer Care Center, Canon Canada - specifications

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Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support options* including: r 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) r Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m. to 10:00 p.m. EST, and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848) r Speak to a technician (currently $24.99) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366) The same service is available for a charge of $2.50 per minute (1-900-246-1200) r E-mail support via the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) r 24-hour, toll-free Fax Retrieval System (1-800-526-4345) r 24-hour Bulletin Board Service (1-757-420-2000) *Support program specifics subject to change without notice. **Refer to individual product information for warranty details. Canon Canada Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121. In other countries, please contact your Canon dealer. N See Chapter 5, Troubleshooting, before contacting Canon to make sure you have the necessary information available. 1-4 Introduction Chapter 1

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1-4
Introduction
Chapter 1
Canon Customer Care Center
Canon Computer Systems, Inc. offers a full range of customer technical
support options
*
including:
24-hour, 7-day-a-week, toll-free automated support for
troubleshooting issues on most current products (
1-800-423-2366
)
Speak to a technician free of service charge (currently Monday
through Friday, 8:00 a.m. to 10:00 p.m. EST, and Saturday,
12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products
still under warranty
**
(
1-757-413-2848
)
Speak to a technician (currently $24.99) during holidays and
days/hours not listed above regarding urgent product questions
or for products no longer under warranty (
1-800-423-2366
)
The same service is available for a charge of $2.50 per minute
(
1-900-246-1200
)
E-mail support via the Canon Computer Systems, Inc. Web site
(
www.ccsi.canon.com
)
24-hour, toll-free Fax Retrieval System (
1-800-526-4345
)
24-hour Bulletin Board Service (
1-757-420-2000
)
*
Support program specifics subject to change without notice.
**
Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day
(seven days a week) at
1-800-263-1121
.
In other countries, please contact your Canon dealer.
N
See Chapter 5,
Troubleshooting
, before contacting Canon to make sure
you have the necessary information available.