Canon BJC-5000 User Manual - Page 72

Error Conditions, Clearing Paper Jams

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Error Conditions When the POWER/ERROR light is orange, a printer error has occurred. The printer beeps to alert you to the type of error condition as follows: r One beep-The printer is starting a maintenance procedure, such as cleaning the print heads or printing the test page. r Two beeps-An error condition exists, such as paper is out or jammed. Load paper or clear the paper jam. r Three beeps-The BJ cartridge in Holder 1 is damaged or is not compatible with this printer. Replace the BJ cartridge in Holder 1. r Four beeps-The BJ cartridge in Holder 2 is damaged or is not compatible with this printer. Replace the BJ cartridge in Holder 2. r Five beeps-The print head has become too hot. Allow it to cool. If necessary, turn off the printer. r Six or more beeps-The printer needs service. Call the Canon Customer Care Center. Clearing Paper Jams When a paper jam occurs, the POWER/ERROR light turns orange and the printer beeps twice. POWER/ERROR LIGHT POWER BUTTON RESUME BUTTON Troubleshooting Chapter 5 Troubleshooting 5-3

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Chapter 5
Troubleshooting
5-3
Troubleshooting
Error Conditions
When the
POWER/ERROR
light is orange, a printer error has occurred.
The printer beeps to alert you to the type of error condition as follows:
One beep—The printer is starting a maintenance procedure, such as
cleaning the print heads or printing the test page.
Two beeps—An error condition exists, such as paper is out or
jammed. Load paper or clear the paper jam.
Three beeps—The BJ cartridge in Holder 1 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 1.
Four beeps—The BJ cartridge in Holder 2 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 2.
Five beeps—The print head has become too hot. Allow it to cool.
If necessary, turn off the printer.
Six or more beeps—The printer needs service. Call the Canon
Customer Care Center.
Clearing Paper Jams
When a paper jam occurs, the
POWER/ERROR
light turns orange and
the printer beeps twice.
POWER
BUTTON
RESUME
BUTTON
POWER/ERROR
LIGHT