Canon S450 User Manual - Page 365
Narrowing down the problem, Printer problem, Hardware problem other than the printer
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Before You Call for Help I Narrowing down the problem If you are experiencing difficulties, try to narrow the problem down to one of these factors. Printer problem If the printer will not operate, or if the POWER light flashes orange and green alternately with beeps, call the Canon Customer Care Center. Count the number of flashes and beeps. (You may be asked for this information.) Hardware problem other than the printer If the printer is operating normally and the settings in the application program are also correct, there may be a problem with a printer cable or in the computer system (for example, memory, hard disk, or interface). Contact your computer manufacturer. Application program problem Problems that arise only when you use a particular application program are probably caused by the application program. For details, consult the software company. The problem may also be solved by installing the latest version of the printer driver. Troubleshooting 365