Canon SELPHY CP400 Compact Photo Printer SELPHY CP400 User Guide - Page 35

Problem Cause Solution The printer's display window There is a malfunction in the lights red without the camera's printer. LCD monitor displaying any error message. Remove the paper from the paper-handling slot and take up any slack in the ink sheet. Turn the printer's power off and turn it on again. Print quality is not good. You are not using the correct paper type. Use the designated paper type. Paper is loaded with the wrong Load the paper correctly. (p. 26) side up. The ink sheet or paper is dirty. Use a clean ink sheet and clean paper. Condensation has formed inside Wait for condensation to the printer. evaporate. Faint stripes appear in the print. Dust has accumulated inside the printer. Remove the ink cassette and insert the cleaner stick in the direction of the arrow and with the arrow on the cleaner stick facing up. Push it in completely as shown in figure A and slide it in and out of the printer 2 or 3 times. Printed images are distorted. The printer is too close to a TV, video game machine, or other electromagnetic source. Move the printer so that it is at least one meter (3.3 ft.) away from the electromagnetic source. The printer is too close to a stereo Move the printer away from the speaker, large motor, or other strong magnetic source. strong magnetic source. Nothing happens when the The printer has overheated. camera's pressed. or SET button is Printing is in progress. Wait for the printer to cool down. Wait for the printer to finish printing. Frequent paper jams. The paper cassette is overloaded. Do not load more than 18 sheets of paper into the cassette. Do not insert more than 12 sheets of wide size paper (100 × 200 mm (4 × 8 in.); sold separately) in the paper cassette. The print output receptacle is too Do not allow more than 9 sheets full. to accumulate in the receptacle. Paper is creased or curled. Do not use paper that is creased or curled. Figure A 34