Canon Wireless File Transmitter WFT-E2 II A WFT-E2 II Instruction Manual for U - Page 94

What to check on the transmitter, What to check on the network as a whole, No response from DNS server

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Page 94 highlights

Responding to Error Messages 22: No response from DNS server What to check on the transmitter On the transmitter, the DNS address setting is [Auto assign] or [Manual setting]. Does the error occur under these settings? X If no DNS server is used, set the transmitter's DNS address setting to [Disable]. (p.25) On the transmitter, does the DNS server's IP address setting match the server's actual address? X Configure the IP address on the transmitter to match the actual DNS server address. (p.25, 107) What to check on the DNS server Is the DNS server on? X Turn the DNS server on. Are the DNS server settings for IP addresses and the corresponding names correct? X On the DNS server, make sure IP addresses and the corresponding names are entered correctly. Is the DNS server working correctly? X Check the DNS server settings to make sure the server is working correctly as a DNS server. X If applicable, ask your network administrator to ensure the DNS server is available. What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the transmitter. (p.25, 107) X Make sure the gateway address setting is correctly entered on all network devices, including the transmitter. 23: Duplicate IP address What to check on the transmitter Is another device on the transmitter network using the same IP address as the transmitter? X Change the transmitter's IP address to avoid using the same address as another device on the network. Otherwise, change the IP address of the device that has a duplicate address. X In network environments with a DHCP server, if the transmitter's IP address setting is [Manual setting], change it to [Auto assign]. (p.25) 94

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94
Responding to Error Messages
What to check on the transmitter
On the transmitter, the DNS address setting is [Auto assign] or [Manual setting].
Does the error occur under these settings?
If no DNS server is used, set the transmitter’s DNS address setting to [
Disable
]. (p.25)
On the transmitter, does the DNS server’s IP address setting match the server’s
actual address?
Configure the IP address on the transmitter to match the actual DNS server address.
(p.25, 107)
What to check on the DNS server
Is the DNS server on?
Turn the DNS server on.
Are the DNS server settings for IP addresses and the corresponding names
correct?
On the DNS server, make sure IP addresses and the corresponding names are entered
correctly.
Is the DNS server working correctly?
Check the DNS server settings to make sure the server is working correctly as a DNS
server.
If applicable, ask your network administrator to ensure the DNS server is available.
What to check on the network as a whole
Does your network include a router or similar device that serves as a gateway?
If applicable, ask your network administrator for the network gateway address and enter it
on the transmitter. (p.25, 107)
Make sure the gateway address setting is correctly entered on all network devices,
including the transmitter.
What to check on the transmitter
Is another device on the transmitter network using the same IP address as the
transmitter?
Change the transmitter’s IP address to avoid using the same address as another device
on the network. Otherwise, change the IP address of the device that has a duplicate
address.
In network environments with a DHCP server, if the transmitter’s IP address setting is
[
Manual setting
], change it to [
Auto assign
]. (p.25)
22:
No response from DNS server
23:
Duplicate IP address