Canon imageFORMULA DR-6010C DR-6010C Users Manual

Canon imageFORMULA DR-6010C Manual

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  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 1
    User Manual Please read this manual before operating this scanner. After you finish reading this manual, store it in a safe place for future reference.
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 2
    sales region of the Document Scanner. DR-6010C: Model M11072 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 3
    Canon DR-6010C Document Scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Manuals for the Scanner The User Manual
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 4
    symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety explanations for a procedure. Reading these notes is highly recommended. (See "Documents," on p. 3-1) Shows the page number and title of a section that
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 5
    User Manual Hardware
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 6
    4-1 Before Using the Scanner 1-1 Important Safety Instructions 1-1 Installation Location 1-1 Power ...1-2 Moving the Scanner 1-2 Handling ...1-3 Disposal...1-4 Features of the DR-6010C Document Scanner 1-5 Names and Functions of Parts 1-7 Setup ...2-1 Setup Procedure 2-1 Installation
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 7
    Retard Roller 4-10 Troubleshooting 5-1 Troubleshooting 5-1 Uninstalling Software 5-7 Uninstalling the ISIS/TWAIN Driver 5-8 Uninstalling the Job Registration Tool 5-9 Uninstalling CapturePerfect 3.1 5-11 Appendix ...6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 8
    feed tray extension are closed. 25.6" (650 mm) when the document feed tray and document feed tray extension are open. • If scanned documents are ejected to the back tray of the scanner, provide adequate space behind the scanner for documents ejected after being scanned. (See "Preparing the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 9
    can be disconnected easily in an emergency. • If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner • When moving the scanner, always hold it with both hands to avoid dropping it. The
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 10
    power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ■ Before moving the scanner, be sure to turn the power switch OFF, and disconnect the power plug from the power outlet. CAUTION
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 11
    used for an extended period of time, such as during consecutive holidays. ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 12
    Chapter 1 Before Using the Scanner 1-2 Features of the DR-6010C Document Scanner The main features of the DR-6010C document scanner are described below. • Fast Document Feeding The scanner can scan a maximum of 60 documents per minute in a range of sizes from business cards to LTR/A4 size. (Scanning
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    Binder Holes This mode erases the black spots that appear on scanned images from binding holes on the original document. • MultiStream Function The scanner supports MultiStream, which, according to the application, can create two images with different scanning conditions from one path scan. However
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 14
    tray. (See p. 3-3.) Document Guides Adjust these guides to fit the width of the document. (See p. 3-6.) ■ Controls Job Buttons These buttons can perform user-specified functions assigned with the Job Registration Tool. (See p. 3-9.) Power Indicator This indicator lights when the scanner is turned
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 15
    Scanner ■ Back View Document Eject Tray 2 Open this tray to use the scanner in a straight path configuration. (See p. 3-3.) ■ Interfaces (See "2-4 Connecting the Scanner supports Hi-Speed USB 2.0. Power Connector CAUTION • Do not block the ventilation openings. Doing so could cause the scanner
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 16
    Chapter 2 Setup 2-1 Setup Procedure In order to prepare the scanner for use, read and follow the instructions in each section below. Installation Requirements Installing the Software Connecting the Scanner to the Computer Turning the Power ON IMPORTANT • Be sure to install the software before
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 17
    To use the DR-6010C scanner, your computer must the latest USB 2.0 driver made available by Microsoft. For details, consult your local authorized Canon dealer. - Normal operation can use is determined by the SCSI standards. Refer to the manual for the SCSI card you are using for more information. •
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 18
    provided with the scanner do not necessarily operate on all ISISor TWAIN-compatible applications. For details, contact your application software retailer. Precautions for Use in 64-bit Operating Systems • The ISIS/TWAIN driver supplied with this product supports scanning with 32-bit applications
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 19
    Note The Setup disc of the DR-6010C is configured as follows. Menu screen Typical Installation Read Manuals All of the indicated software is installed. Custom Installation The User Manual and CapturePerfect 3.1 Operation Guide electronic manuals for the scanner are installed on the computer
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 20
    software and the User Manual will be installed automatically. If you want to reinstall only specific software that you have previously uninstalled, select [Custom Installation] and specify the software. • The DR-6010C driver installation comprises the Scanner Driver and Job Tool installation
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 21
    Chapter 2 Setup 4 Click [Install]. Installation of the DR-6010C driver begins. 5 Click [Next]. The software license agreement appears. 6 Read the license agreement and click [Yes] to accept it. The DR-6010C driver is installed. Next, the job tool software is installed. 2-6
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    Chapter 2 Setup 7 The DR-6010C driver installation is complete. 8 Click [Finish]. Installation of CapturePerfect 3.1 starts. 9 Click [Next]. The software license agreement appears. 2-7
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 23
    Chapter 2 Setup 10 Read the agreement and click [I accept the terms of the license agreement] to accept it, then click [Next]. 11 To install the Microsoft SharePoint plug-in, select the [Microsoft SharePoint Plug-in] check box, and then click [Next]. 12 Click [Next]. CapturePerfect is installed. 13
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    Chapter 2 Setup 14 Click [Finish]. Installation of the User Manual starts. 15 Click [Next]. The User Manual is installed. 16 The User Manual installation is complete. 17 Click [Finish]. The installation completion screen appears. 2-9
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    Chapter 2 Setup 18 Click [Exit]. Click [Back] to return to the menu screen. 19 After the software installation is complete, you can connect the scanner to the computer. (See "2-4 Connecting the Scanner to the Computer," on p. 2-11.) 2-10
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    to the Computer There are two methods for connecting the DR-6010C scanner to a computer: USB connection, which makes use of a SCSI cable at the same time. Using a USB Connection 1 Verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it
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    DIP switches so that there is no duplication of SCSI ID numbers in the system. DIP switches Factory default (SCSI ID = 2) • The DR-6010C scanner incorporates a SCSI terminator which is permanently set to ON. When using a daisy-chain configuration with other SCSI devices, make sure that the DR6010C
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 28
    Setup 1 Shut down Windows and turn the computer OFF. 2 Verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it to 240 V Type 4 Connect the power cord into an AC outlet. b 5 Use the SCSI cable to connect the scanner to the computer. 2-13
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    to turn the scanner ON. The power indicator lights green. Power indicator Power switch ON 3 Turn the computer ON. 4 Log onto Windows with an account that has Administrator privileges. 5 Windows recognizes the DR-6010C automatically, and installation of the device driver begins. Windows 7/Vista
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 30
    Vista and Windows XP, a message appears when installation is complete. • The DR-6010C is installed in Device Manager under [Imaging Devices] as [CANON DR6010C USB] or [CANON DR-6010C SCSI]. About Auto Power OFF Function This scanner includes an Auto Power OFF function. When this function is enabled
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 31
    ± 0.08 mm) without embossing (*1) The DR-6010C offers two document eject configurations: U-turn path (the document is ejected to the document eject tray at the front of the scanner) and straight path (the document is ejected to the back of the scanner.) (See "3-2 Document Tray and Eject Tray," on
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 32
    smudges in the scanned image and transfer the dirt to subsequent documents. Always clean the internal parts of the scanner after scanning such documents. (See "Cleaning the Sensor Glass and the Rollers," on p. 4-2.) • When scanning a two-sided document that is printed on thin paper, the image on the
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    to fall off, resulting in personal injury or damage to the scanner. Preparing the Document Eject Tray The scanner has two eject methods: documents can be ejected to the front of the scanner in a Uturn path, or to the back of the scanner in a straight path. You can switch between these methods by
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 34
    on thin paper, thick paper and business cards that cannot be scanned through the U-turn path. Scanned documents are ejected to the back of the scanner. • The U-turn path cannot be used if the document eject tray 2 is open. • When using the straight path, the pages are stacked in the reverse order
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    or other small metal objects. These items may cause a fire or electrical shock, damage the document, or cause a paper jam or scanner malfunction. ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of
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    Chapter 3 Basic Operation CAUTION ■ Do not place the documents on top of the scanner to align them. Doing so may cause a malfunction. ■ When placing documents into the feed tray, take care not to cut your hands on the edges of the paper. 3 Adjust the document guides so that they are wider than the
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    tray correctly. Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam. 6 Start scanning. IMPORTANT • If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last
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    leading edge of the documents as you feed them. Take care not to get your hand caught under the roller unit, as this may cause personal injury. Roller Unit ■ After you finish scanning, close the document feed tray and the document eject tray extension to prevent damage to the scanner while it is not
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 39
    perform scanning, the DR-6010C is equipped with the Job Function. The Job Function enables you to scan simply by touching a job button on the scanner. This section provides an overview of the Job Function and describes the steps for using it. IMPORTANT If you scan a document under the condition that
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 40
    a TWAIN-compatible application that is installed with the ISIS/TWAIN driver, and launches from the Programs menu. Use the Job Registration : Saves scanned image data as PDF files in the [Pictures] folder. • If you assign scan functions to all three job buttons on the scanner, use the Start and Stop
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 41
    complete> appears on the DR-6010C monitor. 4 Click [Close] to close the DR-6010C monitor. Note • The default setting for job button c after the DR-6010C setup is completed is "Scan." • The scanned images are saved as PDF files in the folder [Pictures] under the folder [Documents]. The file name is
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 42
    from this dialog box or click [Cancel] and change the event settings. • Only applications that support the Windows event function can be started using the Launcher feature of the DR-6010C. • Some applications may not work correctly if started using the Launcher feature. Event Settings This section
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    and Other Hardware] - [Scanners and Cameras]. 3. Right-click [CANON DR-6010C] and click [Scan properties]. Note Under Windows Vista/XP, select [CANON DR-6010C USB] or [CANON DR-6010C SCSI] and click [Properties]. The [CANON DR-6010C USB Properties] or [CANON DR-6010C SCSI Properties] window appears
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 44
    Chapter 3 Basic Operation 4. Click the [Events] tab. 2 Under [Scanner events], select the button whose setting you want to change (Button No. 1, Button No. 2, Button No. 3.) 3 By default, all applications listed under [Send to this
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    Chapter 3 Basic Operation IMPORTANT If the [Disable device events] check box is selected, the Job Function cannot be used. Make sure that this check box is not selected. 4 Click [OK] to close [CANON DR-6010C USB Properties]. 5 Restart Windows to enable the new event settings. 3-15
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    3.1, see the CapturePerfect 3.1 Operation Guide and the CapturePerfect 3.1 online Help. is an ISIS-compatible application developed for Canon document scanners. CapturePerfect 3.1 includes the following modes. new e-mail message. DR-6010C „ Scan Page Only one page of the document is scanned. 3-16
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    when the scanner is used in environments, such as conference halls, where it can be connected to large displays or projectors. CapturePerfect 3.1 is switched to full-screen display, the document is scanned, and the scanned image is displayed at full size on the screen. DR-6010C Projector The
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 48
    Operation Guide and CapturePerfect Online Help. 1 Click the Windows [Start] button Æ click [Programs] ([All Programs] for Windows XP) Æ [CapturePerfect 3.1] Æ [CapturePerfect 3.1]. CapturePerfect 3.1 starts up. 2 Follow the procedure below to select the Canon DR-6010C Document Scanner as the scanner
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 49
    [Canon DR-6010C] Æ click [OK]. Note If [Canon DR-6010C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. (See "2-3 Installing the Software," on p. 2-4.) 3. Set the Default Page Size and click [OK]. Note This dialog box is displayed only when you select [Canon DR-6010C
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    scan settings, see Chapter 7, "ISIS/TWAIN Driver Settings." 5 Place your document. (See "3-3 Placing Documents," on p. 3-5.) 6 On the [Scan] box opens. For more details on how to scan documents, see the CapturePerfect 3.1 Operation Guide and CapturePerfect Online Help. 7 Specify the file name
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    set to "Automatic Feeding": Place the next document. Scanning resumes when the scanner detects the document. Alternatively, press job button b (Stop) Panel is an application that is installed with the ISIS/TWAIN driver. When the DR-6010C driver starts, the scan panel appears in the task tray. If
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 52
    ] tab, if you enable batch separation from the application and start scanning, this button becomes active when scanning of the current document completes, and scanning stops. When clicked, this button depresses and remains depressed while scanning with batch separation continues, until scanning of
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    Windows start button, open [Programs] Æ [Canon DR-6010C] Æ [PATCH X (XX)]. Print the patchcode sheet to use it for scanning. Note To open patchcode sheets you need CapturePerfect 3.1, which is provided with the scanner, or an application, which supports PDF format files. IMPORTANT Patchcode sheets
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    and their function changes according to their pattern. ■ PATCH T (FILE A) „ PATCH II (FILE B) When the scanner recognizes this patchcode printed on a patchcode sheet, it creates a separate file for the document that comes after the patchcode sheet. The image of this sheet can be saved or not
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    Chapter 3 Basic Operation 3 On the [Other] tab of the ISIS driver properties, set the batch separation setting to "Patchcode." 4 Perform scanning from the application. Note If the Also, do not fold them or allow them to become creased. If this happens, the scanner will not be able to read them. 3-25
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    in the eject tray, and close the eject tray guide. IMPORTANT If a document stops in the eject tray, remove the document before closing the document eject tray extension. Attempting to force the document eject tray extension closed may damage the document. 2 Carefully open the upper unit until the
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    jam occurred in the eject section IMPORTANT Make sure to pull the document out carefully, without applying too much force. If jammed paper tears while it is being removed, make sure to remove any remaining pieces from inside the scanner. 4 Close the upper unit slowly. Make sure that the upper unit
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    3 Basic Operation • If a paper jam occurs when "Rapid recover system" is enabled in the ISIS/TWAIN driver settings, the image data of the document is not saved and scanning stops. This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed. 3-28
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    a single scanning pass. Folio Scan This function supports the scanning of documents that are larger than A4 and therefore do not fit in the feeder. (The maximum size is A3.) To use the function, fold the document and place it into the feeder. The DR-6010C will scan both sides and combine the scanned
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    mode, set the paper size for the ISIS/TWAIN driver to "Auto-detection" to allow the scanner to detect and scan documents up to 118.1" (3,000 mm) long. Note the following when using the Long Document mode: • Scanning documents up to 118.1" (3,000 mm) long may not be possible with some scanning
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    the Long Document mode. 1 Use the following procedure to open the [CANON DR-6010C USB Properties] (or [CANON DR-6010C SCSI Properties].) 1. Click the start button and click [Control Panel]. 2. Click [Devices and Printers]. Note Under Windows Vista, click [Hardware and Sound] - [Scanners and Cameras
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    Chapter 3 Basic Operation 3. Right-click [CANON DR-6010C] and click [Scan properties]. Note Under Windows Vista/XP, select [CANON DR-6010C USB] or [CANON DR-6010C SCSI] and click [Properties]. The [CANON DR-6010C USB Properties] or [CANON DR-6010C SCSI Properties] window appears. 3-32
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    the [Maintenance] tab. 3 Click [Long Document mode (1,000 or 3,000 mm)]. 4 Click [OK] to close [CANON DR-6010C USB Properties]. 5 Turn the scanner OFF and then ON again. IMPORTANT • If you are using a SCSI connection, turn OFF the computer and then turn the scanner OFF and then ON again. • Wait at
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 64
    the ISIS/TWAIN driver. Auto Power OFF Function This scanner includes an Auto Power OFF function. When this function is enabled, the scanner will turn OFF the following procedure to open the [CANON DR-6010C USB Properties] (or [CANON DR-6010C SCSI Properties].) 1. Click the start button and click [
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 65
    , click [Hardware and Sound] - [Scanners and Cameras]. Under Windows XP, click [Printers and Other Hardware] - [Scanners and Cameras]. 3. Right-click [CANON DR-6010C] and click [Scan properties]. Note Under Windows Vista/XP, select [CANON DR-6010C USB] or [CANON DR-6010C SCSI] and click [Properties
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 66
    Chapter 3 Basic Operation The [CANON DR-6010C USB Properties] or [CANON DR-6010C SCSI Properties] window appears. 2 Click the [Maintenance] tab. 3 Set the Auto Power OFF Function. 3-36
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    the [Turn off automatically after 4 hours] check box is selected. • If any document remains in the feeder after scanning • If a scanner error occurs 4 Click [OK] to close [CANON DR-6010C USB Properties]. 5 Turn the scanner OFF and then ON again. IMPORTANT • If you are using a SCSI connection, turn
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    force when removing or attaching the rollers. Doing so may damage them. ■ Do not use spray type cleaners to clean the scanner. Precision mechanisms, such as Feed Path Dust or paper particles in the document feed opening or inside the scanner can cause lines in scanned images. Use compressed air
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    Chapter 4 Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Carefully open the upper unit until it stops. IMPORTANT When opening
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    glass, contact your local authorized Canon dealer or service representative. 4 Dampen a cloth with water, wring it out thoroughly, and then wipe the rollers of the upper unit while turning them. Do not try to turn the rollers in the lower part of the scanner. Clean these rollers simply by wiping the
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    has been moistened with water and thoroughly wrung out. 7 Attach the rollers that were removed. (See "Attaching the Roller Unit," on p. 4-9, and "Attaching the Retard Roller," on p. 4-12.) 8 Make sure that the upper unit is Do not force the upper unit to close. Doing so may damage the scanner. 4-4
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    , and replace them if necessary before the message is displayed. • Be sure to reset the counter after replacing the rollers. (See "Resetting the Counter," on p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service
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    , click [Hardware and Sound] - [Scanners and Cameras]. Under Windows XP, click [Printers and Other Hardware] - [Scanners and Cameras]. 3. Right-click [CANON DR-6010C] and click [Scan properties]. Note Under Windows Vista/XP, select [CANON DR-6010C USB] or [CANON DR-6010C SCSI] and click [Properties
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    Chapter 4 Maintenance The [CANON DR-6010C USB Properties] or [CANON DR-6010C SCSI Properties] window appears. 2 Click the [Maintenance] tab. 4-7
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    [Reset] button, and then make sure that the counter for the roller being used is set to 0. Removing/Attaching the Roller Unit To remove or attach the roller unit, proceed as follows. CAUTION Use caution when removing or attaching the roller unit. Using too much force may lead to damage or personal
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    Chapter 4 Maintenance 2 Push the roller lock lever down. 3 While supporting the roller unit with your hand, slide the roller lock lever to the right. 4 Move the roller unit to the right a and then pull it out b. Attaching the Roller Unit 1 Align the cutout on the roller unit with the shaft pin on
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    caught, as this may result in personal injury. IMPORTANT Do not force the upper unit to close. Doing so may damage the scanner. Removing and Attaching the Retard Roller To remove or attach the retard roller, proceed as follows. CAUTION Do not use excessive force when removing or attaching the retard
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    Chapter 4 Maintenance Removing the Retard Roller 1 Hold the upper unit as shown in the diagram, and open it until it stops. IMPORTANT When opening the upper unit, do not grasp the roller unit in the center. Doing so may distort the rollers and lead to a feeding error. 4-11
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    ends of the roller cover and remove the cover. 3 Move the roller lock lever down and forward (a,) and then slide it to the right (b.) 4 Shift the retard roller to the right to remove it. Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft
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    Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it
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    get your fingers caught, as this may result in personal injury. IMPORTANT Do not force the upper unit to close. Doing so may damage the scanner. 4-14
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    P.5-3 Documents Do Not Feed Properly P.5-4 Saved Image Files Do Not Open P.5-4 Scanning Results Are Not as Expected P.5-4 The Scanner Turns OFF by Itself P.5-6 If, after consulting this section, you still cannot resolve the problem, contact your local authorized Canon dealer or your service
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    Chapter 5 Troubleshooting Problem Solution The scanner does not support your USB interface. This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. (See p. 2-2.) Problem The scanner does
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    problem in the PC system? IMPORTANT • If documents are not scanned normally even if the scanner setup is OK, a probable cause is that the scanner driver to increase free space on the hard disk. Problem Solution The USB port you are using does not support Hi-Speed USB 2.0. Scanning speeds are lower
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    Documents," on p. 3-1. Problem Solution The rollers inside the scanner are dirty or worn. Clean the rollers, see "4-1 Regular Maintenance," on p. 4-1. If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller
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    after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. Symptoms Problem Solution The scanned image is abnormal for certain documents. Functions such as [Auto-detection], [Deskew
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 87
    Chapter 5 Troubleshooting ✘ The Scanner Turns OFF by Itself When the scanner's Auto Power OFF function is enabled, the scanner will turn OFF automatically if no operations are performed for 4 hours. Check the Auto Power OFF setting. (See p. 3-34.) 5-6
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 88
    Chapter 5 Troubleshooting 5-2 Uninstalling Software If the ISIS/TWAIN driver, and "CapturePerfect 3.1" are not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the DR-6010C setup disc. (See "2-3 Installing the Software," on p. 2-4.) IMPORTANT Be
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 89
    Chapter 5 Troubleshooting Note Under Windows XP, the [Add or Remove Programs] dialog box Uninstalling CapturePerfect 3.1," on p. 5-11. Uninstalling the ISIS/TWAIN Driver 1 From the Programs list in the dialog box, select [Canon DR-6010C Driver] Æ click [Uninstall]. 2 The confirm file deletion screen
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 90
    Chapter 5 Troubleshooting The uninstall procedure is carried out. 3 After uninstall is complete, click the [Finish] button to exit the uninstaller. Uninstalling the Job Registration Tool 1 From the Programs list in the dialog box, select [DR-6010C Job Tool] and click [Uninstall]. 5-9
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 91
    Chapter 5 Troubleshooting 2 The confirm file deletion screen appears. Click the [Yes] button. Note Under Windows XP, the [Add/Remove Programs] dialog box appears. 3 Click the [Yes] button.
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 92
    Chapter 5 Troubleshooting Uninstalling CapturePerfect 3.1 1 Select [CapturePerfect 3.1] from the list in the dialog box Æ click the [Uninstall] button. 2 The file delete confirmation screen appears. Click the [Yes] button. Uninstallation starts. 5-11
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 93
    Chapter 5 Troubleshooting 3 After uninstallation is complete, click the [Finish] button to exit the uninstaller. 5-12
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 94
    scanner Scanning Document Specifications Width: Length: 2.08" to 8.6" (53 to 219 mm) 2.75" to 14" (70 to 356 mm) 2.75" to 39.3" (70 to 1000 mm) in Long document properly during continuous feed. Business cards are supported*2 Size: Thickness: 2.12" × 3.37 Document Feeding Method Automatic/Manual
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 95
    Parts Exchange roller kit (product code: 1921B001) Kit to replace the roller unit (pickup roller, feed roller) and retard roller. • Refer to "Removing and Attaching the Rollers," on p. 4-5 for information about replacing the rollers. • Contact your local authorized Canon dealer or service
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 96
    External Dimensions 12.5" (318 mm) 10.9" (278 mm) 21.4" (544 mm) (Document Feed Tray Extension is open) 19.3" (491 mm) (Document Feed Tray is open) 12.9" (330 mm) (Document Eject Guide is open) 2.0" (51 mm) (Document Eject Tray 2 is open) 8.9" (225 mm) 5.2" (131 mm) 4.7" (119 mm) 2.9" (76
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 97
    Documents 3-5 Power 1-2 power switch 2-14 Power-On 2-14 R Regular Maintenance 4-1 Replacement Parts 6-2 Retard Roller 4-10 retard roller 4-5 Roller Replacement Replacement Cycle 4-5 Resetting the Counter 4-6 Roller Unit 4-8 roller unit 3-8, 4-5 S Scan Panel 3-21 functions 3-22 Scanner
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 98
    User Manual Software
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 99
    Chapter7 7-1 7-2 Chapter8 8-1 8-2 Chapter9 ISIS/TWAIN Driver Settings 7-1 Before Use 7-1 ISIS/TWAIN Driver Properties Dialog Box 7-3 Basic Tab Sheet 7-4 [ 9-1 Scanning Non-Standard-Size Documents 9-1 Adjusting the Scan Area 9-2 Scanning Multiple Documents 9-3 Image Adjustments for Scanning
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 100
    the ISIS/TWAIN driver's Help before making driver settings. 7-1 Before Use This scanner can scan documents ranging in size from business cards and checks to A4 size documents. It can also scan business cards. To use the DR-6010C with an ISIS/TWAIN-compliant application, the DR-6010C must first be
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 101
    2 On the [Scan] menu, click [Select Scanner]. 3 Select [Canon DR-6010C] Æ click the [OK] button. Note If [Canon DR-6010C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. 4 Click the [Settings] button to set a default page size. Note • Clicking the [Default] button
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 102
    and Others. See the description of each tab sheet for details. [OK] Button Applies settings and closes the dialog box. [Scan] Button (TWAIN driver only) To control scanning from the properties dialog box when using a TWAIN-compatible application program, the [Scan] button is displayed instead of the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 103
    ) This [Basic] tab sheet is displayed when the DR-6010C ISIS Driver is called from a scanner setting or scanning dialog box belonging to an ISIS-compatible application program. This [Basic] tab sheet provides settings for DR-6010C functions that are not supported in the dialog box belonging to the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 104
    7 ISIS/TWAIN Driver Settings ☞ Refer . You can select the name of a saved set of user preferences in the list box to load those settings into each background types. Select the mode that seems to best suit your document. We recommend confirming an image by prescanning the first page. [Black
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 105
    ISIS/TWAIN Driver Settings ☞ Documents with low glass. In cases where this may be a problem, try scanning again after cleaning the scanner glass, or select one of the [Advanced should be disabled. ☞ When using an application that supports the MultiStream function (such as CapturePerfect), if [Auto
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 106
    Separation JPEG Transfer Color drop-out Reverse Image (TWAIN driver) Prevent Bleed Through / Remove Background Border Removal Erase dark area at the left or right edge • When scanning a glossy or reflective document • When the brightness setting is incorrect • When Custom setting is selected in the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 107
    non-blank pages are skipped. The Content density should be adjusted according to document content, so that only blank pages are skipped: increase the setting if option is selected in the [Others] tab sheet of the TWAIN driver, the [Simplex] scanning side setting is selected automatically. ☞ If
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 108
    /TWAIN Driver Settings [Folio] Documents that other cases, depending on the document, the slant of the image may not be corrected properly or part of the image may be the same time, a portion of the document may not be scanned due to insufficient memory on the scanner. If this occurs, lower the image
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 109
    selected, or other settings changed. [Scan Options] (TWAIN driver only) Specify operation when scanning continuously with a TWAIN- ] all at the same time, a portion of the document may not be scanned due to insufficient memory on the scanner. If this occurs, lower the image quality by selecting
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 110
    Box In this dialog box you can define the area of the document page to scan on a selected page size, and register non-standard document page sizes. The Scan Area dialog box is different for ISIS and TWAIN drivers: for the TWAIN driver, one of two dialog box types is displayed depending on the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 111
    Settings Scan Area Dialog Box (TWAIN Driver) This dialog box appears with application programs that box. Page Size This setting is linked to the [Page Size] setting, for selecting the size of document pages to scan. ☞ Clicking the [Custom] button opens the [Custom Page Size] dialog box, where
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 112
    the margin [Unit] setting is not possible on the extended version of the [Basic] tab sheet (P.7-4.) Preview Button (TWAIN driver only) Click the [Preview] button to scan one document page and display its preview image in the Area window. [Brightness] Tab Sheet On the [Brightness] tab sheet, you can
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 113
    Chapter 7 ISIS/TWAIN Driver Settings The availability of brightness and contrast settings are the scanning mode is [Black and White], and selecting it adjusts brightness and contrast to match the document. Brightness Adjusts the brightness of images to be scanned. ☞ If images are too dark or if
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 114
    Chapter 7 ISIS/TWAIN Driver Settings [Gamma Settings] Dialog Box Use the [Gamma Settings] dialog box to adjust the gamma correction value. [Custom] Check Box Select this check box to
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 115
    Chapter 7 ISIS/TWAIN Driver Settings ☞ You can also move the gamma curve by dragging it with the mouse. [Freehand] The output value for a particular input value in the gamma
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 116
    as follows according to the orientation of loaded documents and the selected rotation angle. Feeder documents: face up Image rotation (clockwise) 0° Flatbed documents: face down 90° 180° 270° [Reverse Image] Check Box (TWAIN driver only) The document is scanned with black and white reversed
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 117
    /TWAIN Driver Settings box are disabled. ☞ Some application programs do not support [Text Orientation Recognition]. Please disable [Text Orientation Recognition scanned images when scanning documents with punch holes. ☞ If punch holes are located within text or graphics in the document, they may be
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 118
    you specify may not match those processed. [Others] Tab Sheet The settings on the [Others] tab sheet are different for the ISIS and TWAIN drivers. Also, some settings may be disabled depending on the mode settings on the [Basic] tab sheet. Refer to "ModeDependent Function Limitations," on p. 7-7 for
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 119
    for output to the computer. Scanned image data is output from the scanner as an uncompressed or JPEG transfer, depending on instructions from the ISIS/TWAIN driver or application program. ☞ Uncompressed transfers output raw scanned image data, so when the image data is large, significant time
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 120
    with different-size pages, after loading the documents, you can adjust the document guide position. [Automatic Feeding] This feeding method is good for scanning batches of same-size documents: scanning starts when the scanner detects loaded documents, and stops when you press the Stop button
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 121
    Chapter 7 ISIS/TWAIN Driver Settings With the [Standard Feeding] Feeding Option With the [Automatic Feeding] or [Panel Feeding] Feeding Option [Auto] Each batch of documents is saved with different file names. [Panel] Document batches are separated when the [Batch Separation] button on the Scan
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 122
    the optional barcode module is installed: click it to open the Barcode dialog box and make settings affecting barcode detection in documents. For details, see the ISIS/TWAIN driver Help, or contact your supplier. [Addon] Button This button opens the [Addon] dialog box, where you can make setting for
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 123
    Chapter 7 ISIS/TWAIN Driver Settings Addon Dialog Box The [Addon] dialog box provides access to the following dialog boxes, where you can make setting for adding text or bitmap images to scanned document images. The [Addon] dialog box enables you to make setting for adding text or bitmap images to
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 124
    Chapter 7 ISIS/TWAIN Driver Settings [Addon] Check Box Select this check box to apply text or bitmap images to scanned document images. Imprinter Side Select the side on which to apply your text or images. [Enable] Check Box Select this check box to enable the application
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 125
    Chapter 7 ISIS/TWAIN Driver Settings [Down arrow] abbreviation: Inserts a down arrow ( ) symbol. [Left arrow] abbreviation: Inserts a left arrow () symbol. [Right arrow] abbreviation: Inserts a right arrow ( ) symbol. ☞ Special text can
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 126
    Chapter 7 ISIS/TWAIN Driver Settings ☞ When add-on text is applied to an image, the size of the characters depends on the scan resolution. [Enable] Check Box Select this
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 127
    Chapter 7 ISIS/TWAIN Driver Settings [Horizontal Offset] Enter the desired offset from the edge of the document feeder inlet. ☞ When applying an add-on to the front side, enter the offset from the left side of the feeder inlet. ☞ When applying an
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 128
    Value Select the initial value when the counter is reset. Reset Trigger Specifies the type of event that resets the counter. [New File] (ISIS driver only) The counter is reset when a batch separation occurs according to the Batch Separation settings on the [Others] tab sheet. (See "Batch Separation
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 129
    is a TWAIN-compliant application program that installs with the ISIS/ TWAIN driver, and is started by the following procedure. 1 Click the Windows [Start] button, and click then [Programs] ([All Programs] for Windows XP) Æ [DR-6010C] Æ [Job Registration Tool]. The Job Registration Tool starts. (See
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 130
    provides access to function setting dialog boxes. (See "[New/Editing] Dialog Box," on p. 8-4.) Job Registration Tool Dialog Box (p. 8-3) [Admin] Dialog Box (p. 8-8) [New/Editing] Dialog Box (p. 8-4) Scanner Settings Dialog Box Access Setting PDF/TIFF Settings 8-2
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 131
    the Job Registration Tool is started from the Programs menu. Job Button Settings List The displayed job buttons correspond to those on the scanner, showing their currently assigned settings. Clicking on the job buttons (a, b and c) opens the New/Editing dialog box. (See "[New/ Editing] Dialog Box
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 132
    Chapter 8 Job Registration Tool Settings [New/Editing] Dialog Box The [New/Editing] dialog box appears when you click a Job button in the Job Registration Tool dialog box. The [New/Editing] dialog box appears as follows depending on the function settings registered to the Job buttons. Save as file
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 133
    Scanner settings are enabled, and you can press the [Setting] button to make scanner settings. ☞ Refer to Chapter 7, "ISIS/TWAIN Driver Settings" for scanner Check Box Saves image files to Pictures in the Documents folder. ☞ When this check box is not selected, the [Save in folder]
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 134
    [PDF] enables the [Setting] button. ☞ When the [Auto Color Detection] scanner setting PDF] file format is selected. TIFF Settings Dialog Box [Multi-tiff setting] Select the method for saving image files when scanning multi-page documents application program does not support the above compression
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 135
    with the image. ☞ Characters within document images are recognized as text and saved as appended text data in PDF (*pdf) files. [Access setting] Button restricted to users with certain access permission. In this case, users cannot access the shared folder without entering the correct user name and
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 136
    format] Select whether to resize images for printing. • Select [Actual size] to print images the same size as their original documents. • Select [Fit to paper] if the scanned documents were larger than the printer paper, to resize the images to the printer paper size. Buttons [OK] button Click this
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 137
    to scan if the total size of the files in the specified folder exceeds the specified limit. ☞ If a warning message appears, follow the instructions in the message to either continue scanning or change the save destination first. Monitor Job Dialog Settings [Show Monitor Dialog] Check Box Select this
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 138
    Chapter 8 Job Registration Tool Settings ☞ The maximum size of attached files must not exceed the limit determined by the mail server. Ask your e-mail system administrator for the attachment size limit of the mail server. [Back Up / Restore] Settings [Back Up] Button Writes a backup file (*.reg) of
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 139
    DR-6010C ISIS/TWAIN driver. Refer to these examples when making ISIS/TWAIN driver settings. For descriptions of particular setting items, see "ISIS/TWAIN Driver ] dialog box. If the [Content density] is set too high for documents with little text, they may be incorrectly detected as blank pages, and
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 140
    scan only part of the document page. You can specify any area on the page in the Scan Area dialog box. However, scan area settings are ignored when [Auto-detection] is selected as the [Page Size]. (See "[Scan Area] Dialog Box," on p. 7-11.) With the TWAIN driver, load a document in the scanner and
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 141
    is selected as the [Feeding Option], the scanner detects documents and starts scanning as they are loaded, so continuous document guides or sort the pages before pressing the Start button to start scanning. • To create separate files for each batch of documents during continuous scanning (ISIS driver
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 142
    [Automatic Feeding] or [Panel Feeding], and scan each page. After scanning each page, the scanner returns to the waiting state. When [Automatic Feeding] is selected as the [Feeding Option], the scanner detects documents and starts scanning as they are loaded. When [Panel Feeding] is selected as the
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 143
    documents and the selected angle. Feeder documents: face up Image rotation (clockwise) 0° 90° 180° 270° Flatbed documents: face down • To rotate images to match document in scanned images. (See "[Reverse Image] Check Box (TWAIN driver only)," on p. 7-17.) • To ignore a particular color when
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 144
    . The black areas around images are removed. (See "[Border Removal] Check Box," on p. 7-18.) • To remove the black spots from scanned images when scanning documents with punch holes Select the [Punch Hole Removal] check box on the [Image processing] tab sheet. The black spots from punch holes in
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 145
    Others] tab sheet, and scan. When scanning is first started, the first document page is prescanned and displayed in the Prescan panel. • About the Prescan your settings for future use Register a name for your settings as [User Preference] on the [Basic] tab sheet. When you want to recall your
  • Canon imageFORMULA DR-6010C | DR-6010C Users Manual - Page 146
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User Manual
Please read this manual before operating this scanner.
After you finish reading this manual, store it in a safe
place for future reference.