Cisco C3230-1W-49-K9 Hardware Guide - Page 85

Diagnosing SFP Problems, Symptom, Possible Cause, Resolution

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Appendix B SFP Module Replacement Step 9 Find the send (TX) and receive (RX) markings that identify the top side of the replacement SFP module. Note On some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows that show the direction of the connection, either send or receive (TX or RX). Step 10 Step 11 Step 12 Align the SFP module in front of the slot opening. Insert the SFP module into the slot until you feel the connector on the module snap into place in the back of the slot. Remove the dust plugs from the SFP module optical ports. Store the plugs for later use. Caution Do not remove the dust plugs from the SFP module port or the rubber caps from the fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from contamination and ambient light. Step 13 Step 14 Step 15 Clean the fiber-optic connectors by using standard procedures. Insert the LC cable connector into the SFP module. Verify that the gasket is in place and replace the Antenna end cap by using a 3/8-in. wrench to remove the bolts, torquing the bolts to 58 to 68 inch-pounds. Diagnosing SFP Problems You can get statistics from the browser interface, from the CLI, or from an SNMP workstation. Common SFP module problems fall into these categories: • Poor performance • No connectivity • Corrupted software Table B-1 describes how to detect and resolve these problems. Table B-1 Common SFP Problems Symptom Poor performance or excessive errors No connectivity Possible Cause Resolution Cabling distance exceeded. Port statistics show excessive frame check sequence (FCS), late-collision, or alignment errors. Reduce the cable length to within the recommended distances. See your SFP module documentation for cabling guidelines. Incorrect or bad cable The cable is wired incorrectly. STP checking for possible loops. Verify the pinouts are correct for the proper application of cables. Replace the cable with a tested good cable. Wait 30 seconds for the port LED to turn green. OL-5816-10 Cisco 3200 Series Router Hardware Reference B-3

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B-3
Cisco 3200 Series Router Hardware Reference
OL-5816-10
Appendix B
SFP Module Replacement
Step 9
Find the send (TX) and receive (RX) markings that identify the top side of the replacement SFP module.
Note
On some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows
that show the direction of the connection, either send or receive (TX or RX).
Step 10
Align the SFP module in front of the slot opening.
Step 11
Insert the SFP module into the slot until you feel the connector on the module snap into place in the back
of the slot.
Step 12
Remove the dust plugs from the SFP module optical ports. Store the plugs for later use.
Caution
Do not remove the dust plugs from the SFP module port or the rubber caps from the fiber-optic
cable until you are ready to connect the cable. The plugs and caps protect the SFP module
ports and cables from contamination and ambient light.
Step 13
Clean the fiber-optic connectors by using standard procedures.
Step 14
Insert the LC cable connector into the SFP module.
Step 15
Verify that the gasket is in place and replace the Antenna end cap by using a 3/8-in. wrench to remove
the bolts, torquing the bolts to 58 to 68 inch-pounds.
Diagnosing SFP Problems
You can get statistics from the browser interface, from the CLI, or from an SNMP workstation.
Common SFP module problems fall into these categories:
•
Poor performance
•
No connectivity
•
Corrupted software
Table B-1
describes how to detect and resolve these problems.
Table B-1
Common SFP Problems
Symptom
Possible Cause
Resolution
Poor performance or
excessive errors
Cabling distance exceeded.
Port statistics show excessive frame
check sequence (FCS),
late-collision, or alignment errors.
Reduce the cable length to within the
recommended distances.
See your SFP module documentation
for cabling guidelines.
No connectivity
Incorrect or bad cable
The cable is wired incorrectly.
STP checking for possible loops.
Verify the pinouts are correct for the
proper application of cables.
Replace the cable with a tested good
cable.
Wait 30 seconds for the port LED to
turn green.