Compaq 310300-006 Compaq Armada 3500 Series Reference Guide - Page 142

Solving Keyboard Problems, Solving Memory Problems

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Solving Keyboard Problems Problem Embedded numeric keypad is disabled Possible Cause Num Lock function is off. Screen is on and You initiated keyboard is locked QuickLock. External keyboard does not work You connected the external keyboard while the computer was still turned on. Solution Press Fn+Num Lk to enable the embedded numeric keypad. Enter your power-on password to exit QuickLock. Turn off the computer, reconnect the external keyboard, then turn on the computer. Solving Memory Problems Problem Memory counting during Power-On Self-Test (POST) is incorrect Insufficient memory error during operation Possible Cause Memory board is installed incorrectly. Too many terminateand-stay resident (TSR) applications are running simultaneously. System ran out of memory for the application. Solution Ensure that the memory board is installed correctly. Close any TSR applications that you do not need. Check the documentation that came with the application for memory requirements and add more memory to the computer, if needed. Troubleshooting 16-11 Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc

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Troubleshooting
16-11
Writer: Lorise Fazio
Saved by: J Abercrombie
Saved date: 12/08/98 4:55 PM
Part Number: 310296-002
File name: Ch16.doc
Solving Keyboard Problems
Problem
Possible Cause
Solution
Embedded numeric
keypad is disabled
Num Lock function
is off.
Press
Fn+Num Lk
to enable
the embedded numeric
keypad.
Screen is on and
keyboard is locked
You initiated
QuickLock.
Enter your power-on
password to exit
QuickLock.
External keyboard
does not work
You connected the
external keyboard
while the computer
was still turned on.
Turn off the computer,
reconnect the external
keyboard, then turn on the
computer.
Solving Memory Problems
Problem
Possible Cause
Solution
Memory counting
during Power-On
Self-Test (POST) is
incorrect
Memory board is
installed incorrectly.
Ensure that the memory
board is installed correctly.
Insufficient memory
error during
operation
Too many terminate-
and-stay resident
(TSR) applications
are running
simultaneously.
Close any TSR
applications that you
do not need.
System ran out of
memory for the
application.
Check the documentation
that came with the
application for memory
requirements and add
more memory to the
computer, if needed.