Compaq 310300-006 Compaq Armada 3500 Series Reference Guide - Page 151

Solving Screen Problems Continued Problem Possible Cause Screen is blank and no lights are on Screen is blank and keyboard is locked Screen is blank and external monitor displays information The computer has either entered Hibernation or, if Hibernation is disabled, the battery pack has discharged without saving your information. QuickLock and QuickBlank were initiated. These security features lock the keyboard and pointing device and clear the screen. External monitor was turned on before the computer was turned on. Information does not External monitor was display on the connected after the external monitor computer was turned on. The computer does not recognize the correct display type. Solution Connect the computer to an external power source. Charge the battery pack. Replace the battery pack with a fully charged battery pack. Type your power-on password to unlock the keyboard and pointing device and return the information to the screen. Press Fn+F4 on the computer keyboard to switch from the external monitor to the computer display. Place the computer in Suspend by pressing the suspend button. Be sure the external monitor is connected and turned on, then press the suspend button to exit Suspend. Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer. 16-20 Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc