Compaq Presario SR1000 PC Troubleshooting Guide - Page 20

Power, Memory, Miscellaneous - what year

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Power (continued ) Symptom Invalid system disk Or Non-System disk or disk error message displays. PC appears locked up and won't turn off when the On button is pressed. PC powered off automatically. Possible cause A diskette has been left in the drive during startup. PC is not working. The PC temperature was exceeded. The PC temperature was exceeded because the PC was functioning with the cover or access panel removed. Processor or system fan has failed. Solution When drive activity stops, remove the diskette and press the spacebar. The PC should start up. Press and hold the On button until the PC turns off. The PC is in an exceedingly hot environment. Let it cool down. Ensure PC air vents are not blocked and internal fan is running. Note that your PC may not have an internal fan. Replace cover or access panel, and let the PC cool down before attempting to turn on power to the PC. Refer to the Warranty and Support Guide to contact Support for replacement details. Note that your PC may not have an internal fan. Memory Symptom Insufficient memory message is displayed. Possible cause All memory in the PC is being used by open programs, and memory is needed for a desired task. Solution Close all open programs, and then try desired task again. Or Restart your PC: 1 Click the Start button. 2 Click Turn Off Computer. 3 Select Restart. Miscellaneous Symptom PC date and time display is incorrect. Possible cause RTC (real-time clock) battery may need to be replaced. Battery life is approximately 3-5 years. Printer has problems. Printer will not print correctly or at all. Solution First, reset the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for instructions, or refer to the Warranty and Support Guide to contact Support for replacement details. If you encounter printer problems, refer to the documentation that came with your printer. Printed in 16 PC Troubleshooting Guide

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16
PC Troubleshooting Guide
Power
(
continued
)
Symptom
Possible cause
Solution
Invalid system disk
Or
Non-System disk or disk
error
message displays.
A diskette has been left in the
drive during startup.
When drive activity stops, remove the diskette and press
the spacebar. The PC should start up.
PC appears locked up and
won’t turn off when the On
button is pressed.
PC is not working.
Press and hold the On button until the PC turns off.
The PC temperature was
exceeded.
The PC is in an exceedingly hot environment. Let it
cool down.
Ensure PC air vents are not blocked and internal fan is
running. Note that your PC may not have an internal fan.
The PC temperature was
exceeded because the PC was
functioning with the cover or
access panel removed.
Replace cover or access panel, and let the PC cool down
before attempting to turn on power to the PC.
PC powered off
automatically.
Processor or system fan has
failed.
Refer to the
Warranty and Support Guide
to contact
Support for replacement details. Note that your PC may
not have an internal fan.
Memory
Symptom
Possible cause
Solution
Insufficient memory
message is displayed.
All memory in the PC is being
used by open programs, and
memory is needed for a
desired task.
Close all open programs, and then try desired task again.
Or
Restart your PC:
1
Click the
Start
button.
2
Click
Turn Off Computer
.
3
Select
Restart
.
Miscellaneous
Symptom
Possible cause
Solution
PC date and time display
is incorrect.
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately
3–5 years.
First, reset the date and time in your operating system by
using the Control Panel. If the problem persists, replace the
battery. See the
Upgrading and Servicing Guide
for
instructions, or refer to the
Warranty and Support Guide
to
contact Support for replacement details.
Printer has problems.
Printer will not print correctly
or at all.
If you encounter printer problems, refer to the
documentation that came with your printer.
Printed in