Creative AWE64 User Manual - Page 65
Modems and your Creative WebPhone, Bandwidth and your Answering Machine, Troubleshooting
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Modems and your Creative WebPhone If you have a modem connection (dialup) to your Internet service provider, make sure your modem has error correction and data compression enabled (this is the default for almost every modem we know of). If your 14.4 kb modem does not support data compression, you and the parties you talk to will not obtain the audio performance that is possible using data compression. To verify your modem has error correction and data compression is enabled, consult your modem's documentation. Bandwidth and your Answering Machine If you have a 14.4Kb modem and have your answering machine enabled, when you are talking to a party on a Line and one or more parties call and engage your answering machine, your answering machine will play an OGM to each of the parties in the background. This will degrade the audio performance of your conversation. It is recommended that you disable your answering machine while talking on your Creative WebPhone. Troubleshooting 1. Received audio is delayed and choppy. This may happen if you have a bad connection to the Internet and/or you are talking during a heavy traffic period on the Internet (slow packet transmission because of diminished available bandwidth). This is not a problem with Creative WebPhone but a natural phenomena associated with the Internet. If this is the case, try reconnecting to the Internet or call at another time. 15