D-Link DWS-1008 Product Manual - Page 498

Non-Applicability of Warranty, Submitting A Claim, Canada: 2180 Winston Park Drive, Oakville,

Page 498 highlights

Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software. Software will be warranted for the remainder of the original Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates. Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of D-Link's products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold "As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary. Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below: • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same. • The original product owner must obtain a Return Material Authorization ("RMA") number from the Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided. • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the Product and will not ship back any accessories. • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer and upon request. • Return Merchandise Ship-To Address (USA): 17595 Mt. Herrmann, Fountain Valley, CA 92708 (Canada): 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.com for detailed warranty information within Canada) D-Link DWS-1008 User Manual 479

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D-Link DWS-1008 User Manual
³¶·
Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the
original licensee, and is subject to the terms and conditions of the license granted by D-Link for the
Software. Software will be warranted for the remainder of the original Warranty Period from the date or
original retail purchase. If a material non-conformance is incapable of correction, or if D-Link determines
in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by
the original licensee for the non-conforming Software will be refunded by D-Link; provided that the
non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted
respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for hardware and software of D-Link’s products will not be
applied to and does not cover any refurbished product and any product purchased through the inventory
clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly
disclaim their warranty obligation pertaining to the product and in that case, the product is being sold
“As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described
herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case
the return policy period has expired and the product is within warranty, the customer shall submit a
claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of
the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to
confirm the same.
• The original product owner must obtain a Return Material Authorization (“RMA”) number
from the Authorized D-Link Service Office and, if requested, provide written proof of
purchase of the product (such as a copy of the dated purchase invoice for the product)
before the warranty service is provided.
• After an RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged in
transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or accessories in the shipping package. D-Link will only
replace the defective portion of the Product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”)
is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link.
Products shall be fully insured by the customer. D-Link will not be held responsible for any packages
that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer
via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited
shipping is available if shipping charges are prepaid by the customer and upon request.
• Return Merchandise Ship-To Address
(USA): 17595 Mt. Herrmann, Fountain Valley, CA 92708
(Canada): 2180 Winston Park Drive, Oakville, ON, L6H 5W1
(Visit http://www.dlink.com for detailed warranty information within Canada)