Dell 810 All In One Inkjet Printer User's Guide - Page 50

General Problems Faxing Problems Make sure you turned on both your printer and your computer, and the USB cable is properly connected. Ensure the computer is connected to an active analog phone line. Using the fax function requires a phone connection to the fax/modem in your computer. When using an external modem, make sure it is turned on, and it is correctly connected to your computer. Paper Problems Make sure you loaded the paper correctly. For more information, see Loading Paper. Use only paper recommended for your printer. For more information, see Print Media Guidelines. Use a smaller amount of paper when printing multiple pages. For more information, see Print Media Guidelines. Make sure the paper is not wrinkled, torn, or damaged. Make sure the paper is centered in the paper support, and the paper guides rest against the left and right sides of the paper. Check for a paper jam. Using your printer and your computer Follow the instructions on the screen for clearing the paper jam. Using your printer only If the paper jam is located in the paper support: 1. Turn off your printer. 2. Firmly grasp the paper, and gently pull it from the printer. 3. Turn on your printer, and print the document again. If the paper jam is not visible: 1. Turn off your printer. 2. Lift the printer unit, and position the scanner support between the tabs to keep it open. 3. Gently pull the paper from the printer. 4. Close the printer, turn on the printer, and print the document again. Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. l Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos. l Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos. NOTE: Dell Premium Photo Paper may not be available in all areas. l Select a higher print quality. To select a higher print quality: 1. With your document open, click File® Print. The Print dialog box opens. 2. Click Preferences, Properties, Options or Setup (depending on your program or operating system). The Printing Preferences dialog box opens. 3. On the Print Setup tab, select a higher quality setting.