Dell Dimension 2300 Dell Dimension 2300 Owner's Manual - Page 35

DVD drive problems TE S T T H E D R I V E W I T H A N O T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C L E A N THE D IS C - See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 32. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 58. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. E-Mail, Modem, and Internet Problems C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N - Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) Ensure that you hear a click when you insert the telephone line connector into the modem. C H E C K T H E T E L E P H O N E J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. HINT: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. So l vi n g Pro b l em s 35