Dell Dimension 2300 Dell Dimension 2300 Owner's Manual - Page 47

Scanner Problems

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Scanner Problems C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is turned on. • Ensure that the scanner cable is firmly connected to the computer and to the scanner. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT® WINDOWS® - 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. RE I N S T A L L T H E S C A N N E R D R I V E R - See the scanner documentation for instructions. HINT: Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone number. So l vi n g Pro b l em s 47

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Solving Problems
47
Scanner Problems
HINT:
Dell does not
cover the scanner’s
warranty. If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
See the scanner
documentation for the
correct phone number.
C
HECK
THE
SCANNER
DOCUMENTATION
—
See the scanner
documentation for setup and troubleshooting information.
U
NLOCK
THE
SCANNER
—
Ensure that your scanner is unlocked if it has a
locking tab or button.
R
ESTART
THE
COMPUTER
AND
TRY
THE
SCANNER
AGAIN
C
HECK
THE
CABLE
CONNECTIONS
—
•
If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
•
Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V
ERIFY
THAT
THE
SCANNER
IS
RECOGNIZED
BY
M
ICROSOFT
®
W
INDOWS
®
—
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
Scanners and Cameras
.
If your scanner is listed, Windows recognizes the scanner.
R
EINSTALL
THE
SCANNER
DRIVER
—
See the scanner documentation for
instructions.