Dell Dimension 2300 Dell Dimension 2300 Owner's Manual - Page 40

www.dell.com | support.dell.com ENSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING D A T A - See the program documentation to make sure that the values or characters you are entering are valid. C H E C K F O R V I R U S E S - Use a virus-scanning program to check the hard drive, floppy disks, or CDs. RE S T A R T T H E C O M P U T E R - Save and close any open files, exit any open programs, and then shut down your computer through the Start menu instead of pressing the power button. Otherwise, you may lose data. CHECK FOR COMPATIBILITY - • Ensure that the program is compatible with the operating system installed on your computer and that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • If necessary, uninstall and then reinstall the program. ENSURE THAT YOU PROPERLY INSTALLED AND CONFIGURED THE P R O GR A M - See the software documentation for information. If necessary, uninstall and then reinstall the program. Other technical problems G O T O T H E D E L L S U P P O R T W E B S I T E - Go to support.dell.com for help with general usage, installation, and troubleshooting questions.The support website offers several different tools to help you, such as Dell Forum-a chat room where you can communicate with other Dell customers about their computers and gain access to technical support through e-mail. See "Dell Support Website" for more information about the website (see page 14). See "Dell Technical Support Policy (U.S. Only)" on page 92 for a description of the hardware and software support provided by Dell. C A L L D E L L - If you cannot solve your problem by using the Dell Support website or e-mail service, call Dell for technical assistance (see page 93). See "Dell Technical Support Policy (U.S. Only)" on page 92 for a description of the hardware and software support provided by Dell. 40 So l vi n g Pro b l em s