Dell Inspiron 620 Setup Guide - Page 32

Power Problems - power button

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Solving Problems Power Problems If the power light is off - The computer is in hibernate mode, turned off, or is not receiving power. • Press the power button. The computer resumes normal operation if it is off or in hibernate mode. • Reseat the power cable into the power connector on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. • Temporarily bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable. • If the problem persists, contact Dell (see "Contacting Dell" on page 57). If the power light is solid white and the computer is not responding - The display may not be connected or powered on. • Ensure that the display is properly connected and then turn it off, then back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 57). If the power light is solid amber - The computer is in sleep/standby mode or there might be a problem with the system board or the power supply. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on page 57). 30

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30
Solving Problems
Power Problems
If the power light is off
— The computer is in
hibernate mode, turned off, or is not receiving
power.
•
Press the power button. The computer
resumes normal operation if it is off or in
hibernate mode.
•
Reseat the power cable into the power
connector on the computer and the
electrical outlet.
•
If the computer is plugged into a power
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.
•
Temporarily bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
•
Ensure that the electrical outlet is working
by testing it with another device, such as
a lamp.
•
Ensure that the power supply light on the
back of the computer is on. If the light is
off there may be a possible problem with
the power supply or the power cable.
•
If the problem persists,
contact Dell (see
“Contacting Dell” on page 57).
If the power light is solid white and the
computer is not responding
— The display
may not be connected or powered on.
•
Ensure that the display is properly connected
and then turn it off, then back on.
•
If the problem persists,
contact Dell (see
“Contacting Dell” on page 57).
If the power light is solid amber
—
The computer is in sleep/standby mode or
there might be a problem with the system
board or the power supply.
•
Press a key on the keyboard, move the
connected mouse, or press the power
button to resume normal operation.
•
If the problem persists,
contact Dell (see
“Contacting Dell” on page 57).