Dell Inspiron 620 Setup Guide - Page 35

Control Panel, Run the Program Compatibility Wizard. - blue screen

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Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft Windows operating system - Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system. To run the Program Compatibility Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. 33

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33
Solving Problems
If the computer stops responding or a solid
blue screen appears
—
CAUTION:
You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by
pressing a key on your keyboard or moving
your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer
turns off and then restart your computer.
If a program is designed for an earlier
Microsoft Windows operating system
 —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to an earlier version of Microsoft
Windows operating system.
To run the Program Compatibility Wizard:
1.
Click
Start
→
Control Panel
→
Programs
→
Run programs made for
previous versions of Windows.
2.
In the welcome screen, click
Next
.
3.
Follow the instructions on the screen.