Dell Latitude D620 ATG User's Guide - Page 98

l Ensure that the printer cables are securely connected to the printer and the computer. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Verify that the printer is recognized by Windows - 1. Click the Start button, and click Settings® Control Panel® Printers and Other Hardware. 2. Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3. Click Properties and click the Ports tab. For a parallel printer (connected through a docking station), ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Reinstall the printer driver - See the printer documentation for instructions Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. Check the scanner documentation - See the scanner documentation for setup and troubleshooting information. Unlock the scanner - Ensure that your scanner is unlocked if it has a locking tab or button. Restart the computer and try the scanner again. Check the cable connections - l See the scanner documentation for cable connection information. l Ensure that the scanner cables are securely connected to the scanner and the computer. Verify that the scanner is recognized by Microsoft Windows - 1. Click the Start button, and click Settings® Control Panel® Printers and Other Hardware. 2. Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. Reinstall the scanner driver - See the scanner documentation for instructions. Sound and Speaker Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers Adjust the Windows volume control - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.