Dell Latitude E5500 View - Page 33

Start, Control Panel, Add or Remove Programs, Programs and, Features, Uninstall, Programs, Programs - system restore

Page 33 highlights

OPTIONAL R O M B A D CHECKSUM - The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 61). A R E Q U I R E D . D L L F I L E W A S N O T F O U N D - The program that you are trying to open is missing an essential file. Remove and then reinstall the program. Windows XP: 1 Click Start→Control Panel→Add or Remove Programs→Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. Windows Vista: 1 Click the Windows Vista Start button →Control Panel→Programs→ Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. SECTOR NOT FOUND - The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start→ Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. SEEK ERROR - The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). TI M E- O F- D A Y C L O C K L O S T P O W E R - System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com). If the message reappears, contact Dell (see "Contacting Dell" on page 61). Troubleshooting 33

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Troubleshooting
33
O
PTIONAL
ROM
BAD
CHECKSUM
The optional ROM has failed. Contact
Dell (see "Contacting Dell" on page 61).
A
REQUIRED
.DLL
FILE
WAS
NOT
FOUND
The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
Windows XP
:
1
Click
Start
Control Panel
Add or Remove Programs
Programs and
Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
Windows Vista
:
1
Click the Windows Vista Start button
Control Panel
Programs
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
S
ECTOR
NOT
FOUND
The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click
Start
Help and Support
). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
S
EEK
ERROR
The operating system cannot find a specific track on the hard
drive.
S
HUTDOWN
FAILURE
A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see
"Dell Diagnostics
" on
page 36).
T
IME
-
OF
-
DAY
CLOCK
LOST
POWER
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program (see your
Service Manual
at
support.dell.com
). If the message reappears, contact Dell (see "Contacting
Dell" on page 61).