Dell Latitude E5500 View - Page 39

Memory Problems - processor

Page 39 highlights

I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - There is a power problem, a device may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). ELIMINATE INTERFERENCE - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). Troubleshooting 39

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Troubleshooting
39
I
F
THE
POWER
LIGHT
IS
BLINKING
BLUE
The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
I
F
THE
POWER
LIGHT
IS
BLINKING
AMBER
The computer is receiving
electrical power, a device might be malfunctioning or incorrectly installed.
Remove and then reinstall all memory modules (see
your
Service Manual
at
support.dell.com
).
Remove and then reinstall any expansion cards, including graphics cards
(see
your
Service Manual
at
support.dell.com
).
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
There is a power problem, a device
may be malfunctioning or incorrectly installed.
Ensure that the processor power cable is securely connected to the system
board power connector (see
your
Service Manual
at
support.dell.com
).
Ensure that the main power cable and the front panel cable are securely
connected to the system board connector (see
your
Service Manual
at
support.dell.com
).
E
LIMINATE
INTERFERENCE
Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices connected to the same power strip
Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
See the software documentation for minimum memory requirements. If
necessary, install additional memory (see
your
Service Manual
at
support.dell.com
).
Reseat the memory modules (see
your
Service Manual
at
support.dell.com
) to ensure that your computer is successfully
communicating with the memory.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 36).