Dell Latitude X300 Service Manual - Page 10

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Dell Diagnostics: Dell Latitude X300 Service Manual It is recommended that you print these procedures before you begin. NOTICE: Use the Dell Diagnostics to test your Dell™ computer only. Using this program with other computers can result in error messages. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell. 1. Shut down the computer. 2. If the computer is connected to a media base (docked), undock it. See the documentation that came with your media base for instructions. 3. Connect the computer to an electrical outlet. 4. Turn on the computer. When the DELL™ logo appears, press immediately. NOTE: If you cannot see anything on your display, hold down the mute button and press the computer's power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. 5. When the boot device list appears, highlight Diagnostics and press . The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. q During the assessment, answer any questions that appear. q If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next file:///F|/Service%20Manuals/Dell/Latitude/x300/diag.htm (2 of 4) [2/28/2004 8:26:25 AM]

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Dell Diagnostics: Dell Latitude X300 Service Manual
It is recommended that you print these procedures before you begin.
NOTICE:
Use the Dell Diagnostics to test your Dell™ computer only. Using this
program with other computers can result in error messages.
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard
drive.
NOTE:
If your computer cannot display a screen image, contact Dell.
1.
Shut down the computer.
2.
If the computer is connected to a media base (docked), undock it. See the
documentation that came with your media base for instructions.
3.
Connect the computer to an electrical outlet.
4.
Turn on the computer. When the DELL™ logo appears, press
<F12>immediately.
NOTE:
If you cannot see anything on your display, hold down the mute button
and press the computer's power button to begin the Dell Diagnostics. The
computer automatically runs the Pre-boot System Assessment.
NOTE:
If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your
Drivers and Utilities
CD.
If you wait too long and the Microsoft® Windows® logo appears, continue to wait
until you see the Windows desktop. Then shut down your computer through the
Start
menu and try again.
5.
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of
your system board, keyboard, hard drive, and display.
●
During the assessment, answer any questions that appear.
●
If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <N>; to continue to the next
file:///F|/Service%20Manuals/Dell/Latitude/x300/diag.htm (2 of 4) [2/28/2004 8:26:25 AM]