Dell V725w All In One Wireless Inkjet Printer User's Guide - Page 157

Troubleshooting 157 Error Message: Failed to Connect Phone Line Error Phone Line Not Connected Phone Line Busy No Answer No Caller ID Call Stopped What it indicates: Possible solutions: The printer cannot detect a dial tone. See the "Fax troubleshooting checklist." Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine). • Set the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, then wait until the other device is finished before sending the fax. • Schedule to resend the fax at a later time. • Set the printer to scan before dialing. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number. Auto Answer may have been turned off on the receiving fax machine. • Verify the number, and then resend the fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer. • Schedule to resend the fax at a later time. Your printer stopped the call because the incoming fax has no sender information. You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region. Disable Block No‑ID. To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Network troubleshooting • "Network troubleshooting checklist" on page 158 • "The Continue button is unavailable" on page 159 • "Computer firewall is blocking communication with the printer" on page 160 • "Communication with printer lost when connected to Virtual Private Network (VPN)" on page 160