Dell XPS M1330 Owner's Manual - Page 106

A program stops responding or crashes repeatedly END THE PROGRAM - 1 Press simultaneously. 2 Click the Applications tab and select the program that is no longer responding. 3 Click End Task. NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a CD or DVD. A program is designed for an earlier Microsoft Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D - Program compatibility is a mode in Windows that lets you run programs written for earlier versions of Windows. For more information, search for the keyword program compatibility wizard in Windows Help and Support. A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N - Use the Help menu to access Dell MediaDirect Help. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER - If you purchased a DVD drive with your computer, this software should already be installed. VIDEO QUALITY PROBLEMS - Turn off the Use Hardware Acceleration option. This feature takes advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files. 106 Troubleshooting