Dell XPS M1330 Owner's Manual - Page 95
Optical drive problems, and Hardware Problems in the Windows Vista® Operating System - bootable disk
UPC - 883585946433
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Page 95 highlights
ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE - • Click Start → Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original media is defective. • Insert a bootable floppy disk and restart the computer. C LEAN THE DRIVE O R DISK - See "Cleaning Your Computer" on page 40. ENSURE THAT THE CD OR DVD MEDIA IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S - See "Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System" on page 119. R U N THE D ELL D I A G N O S T I C S - See "Dell Diagnostics" on page 87. Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD-RW or DVD+/-RW drive C LOSE OTHER PROGRAMS - CD-RW and DVD+/-RW drives must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive. TU R N O F F S L E E P S T A T E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - See "Using the Sleep Power State" on page 53 for information on Sleep state. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - See the help files for your CD or DVD creation software. Troubleshooting 95