Dymo 15605 Instruction Manual - Page 13

Troubleshooting Review the following possible solutions if you encounter a problem while using your printer. Error Message/Problem Solution No display • Ensure the printer is turned on. • Replace discharged batteries. Poor Print Quality • Replace discharged batteries. • Ensure tape cassette is installed properly. • Clean the print head. • Replace the tape cassette. Poor Cutter Performance Clean the cutter blade. See Cleaning Your Printer. L= n.nn" (or nnnn.n mm) Fixed length setting is too small for text. • Set the fixed length to a size longer than the text, or • Decrease the amount of text. Text Too Long Exceeded maximum number of characters in buffer. Delete some or all of the buffer text. Too many lines Exceeded maximum number of lines allowed. Select another format. Print Error Undetermined printer error. Check for label jam, empty label cassette, discharged batteries, or other problems. Tape Too Small Tape size is too small for label content entered. • Insert a larger size label cassette, or • Decrease the size of the label content. No Tape Label cassette missing or empty. Insert a new label cassette. Battery low Batteries almost discharged. Replace batteries or connect AC power adapter. Tape Jam Motor is stalled due to label jam. • Remove jammed tape and replace label cassette. • Clean cutter blade. If you still need assistance, contact DYMO Customer Support for your country. A list of contact numbers for each country is included on the inside back cover of this manual. Documentation Feedback We are constantly working to produce the highest quality documentation for our products. We welcome your feedback. Send us your comments or suggestions about our documentation. Please include the following information with your feedback: • Product name, version number, and page number • Brief description of content (instructions that are inaccurate or unclear, areas where more detail is needed, and so on) We also welcome your suggestions about additional topics you would like to see covered in the documentation. Send email messages to: [email protected] Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please contact Customer Support. 13