Epson Expression 800 User Manual - Page 58

Indicator Lights, Troubleshooting,

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Indicator Lights If an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error. ERROR READY Error light light type Solution On On Command The scanner has received incorrect commands from your error scanning software. Try rescanning the document. If the error still occurs, try restarting the scanner. Flashing Off Interface error The interface setup is wrong or the scanner is not properly connected to the computer. Check the interface connection. Then push the RESET button or turn the scanner off and on. Flashing Flashing Fatal error The problem could be:  The transportation lock is not in the UNLOCK position.  The fluorescent lamp may need to be replaced.  The scanner is malfunctioning Check that the transportation lock is unlocked, then push the RESET button. If the scanner still doesn't operate properly, turn it off and on. If the problem persists or it occurs repeatedly, consult your dealer. Off Off Option There's a problem with the TPU or ADF. Check that the option is error set up correctly, and that its cover is closed. If you have an ADF, remove any jammed paper and make sure tthere's paper loaded in the feeder tray. Troubleshooting Page 58

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Troubleshooting
Page 58
Indicator Lights
If an error occurs, the scanner stops operating. The
READY
and
ERROR
lights indicate the type of error.
ERROR
light
READY
light
Error
type
Solution
On
On
Command
error
The scanner has received incorrect commands from your
scanning software. Try rescanning the document. If the error still
occurs, try restarting the scanner.
Flashing
Off
Interface
error
The interface setup is wrong or the scanner is not properly
connected to the computer. Check the interface connection.
Then push the
RESET
button or turn the scanner off and on.
Flashing
Flashing
Fatal error
The problem could be:
The transportation lock is not in the UNLOCK position.
The fluorescent lamp may need to be replaced.
The scanner is malfunctioning
Check that the transportation lock is unlocked, then push the
RESET
button. If the scanner still doesn’t operate properly, turn
it off and on. If the problem persists or it occurs repeatedly,
consult your dealer.
Off
Off
Option
error
There’s a problem with the TPU or ADF. Check that the option is
set up correctly, and that its cover is closed. If you have an ADF,
remove any jammed paper and make sure tthere’s paper loaded
in the feeder tray.