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Product Cannot Connect to a Wireless Router or Access Point, Parent topic, Wi-Fi - wifi setup

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Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions : • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds. • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. Parent topic: Solving Network Problems 140

Section	Page
Front	1
Contents	3
Product Basics	12
Setting Up the Control Panel	12
Control Panel Buttons and Lights	12
Adjusting Control Panel Position	13
Product Parts Locations	13
Product Parts - Top	14
Product Parts - Inside	15
Product Parts - Back	15
The Power Off Timer	16
Changing the Power Off Timer Setting - Windows	16
Changing the Power Off Timer Setting - Mac OS X	17
EPSON Connect Solutions	18
Using EPSON Email Print	18
Using the EPSON iPrint Mobile App	18
Using Google Cloud Print	19
Loading Paper	21
Loading Paper for Documents	21
Loading Paper for Photos	23
Loading Envelopes	24
Paper Loading Capacity	26
Available EPSON Papers	27
Borderless Paper Type Compatibility	29
Paper or Media Type Settings	30
Placing Originals on the Product	31
Placing Originals on the Scanner Glass	31
Copying	33
Copying Documents or Photos	33
Printing From a Computer	34
Printing with Windows	34
Selecting Basic Print Settings - Windows	34
Basic Print Options - Windows	36
Selecting Advanced Print Settings - Windows	37
Advanced Print Quality Settings - Windows	39
Advanced Print Options - Windows	40
Color Management Options - Windows	40
Selecting Print Layout Options - Windows	41
Selecting a Printing Preset - Windows	42
Printing Your Document or Photo - Windows	43
Checking Print Status - Windows	44
Selecting Default Print Settings - Windows	45
Changing the Language of the Printer Software Screens	46
Changing Automatic Update Options	48
Printing with Mac OS X	48
Selecting Basic Print Settings - Mac OS X	49
Print Quality Settings - Mac OS X	52
Print Options - Mac OS X	53
Selecting Page Setup Settings - Mac OS X	53
Selecting Print Layout Options - Mac OS X	54
Managing Color - Mac OS X	55
Color Matching and Color Options - Mac OS X	56
Selecting Printing Preferences - Mac OS X	57
Printing Preferences - Mac OS X	57
Printing Your Document or Photo - Mac OS X	58
Checking Print Status - Mac OS X	59
Cancelling Printing Using a Product Button	59
Scanning	60
Starting a Scan	60
Starting a Scan Using the Product Control Panel	60
Changing Default Scan Button Settings	60
Starting a Scan Using the EPSON Scan Icon	61
Starting a Scan from a Scanning Program	63
Selecting EPSON Scan Settings	65
Scan Modes	65
Selecting the Scan Mode	65
Scanning in Full Auto Mode	66
Available Image Adjustments - Full Auto Mode	69
Scanning in Home Mode	69
Selecting a Scan Area - Home Mode	72
Available Image Adjustments - Home Mode	75
Selecting a Scan Size - Home Mode	76
Scanning in Office Mode	78
Selecting a Scan Area - Office Mode	80
Available Image Adjustments - Office Mode	82
Scanning in Professional Mode	83
Available Image Types - Professional Mode	86
Selecting a Scan Area - Professional Mode	86
Available Image Adjustments - Professional Mode	89
Selecting a Scan Size - Professional Mode	90
Image Preview Guidelines	94
Scan Resolution Guidelines	94
Selecting Scan File Settings	95
Available Scanned File Types and Optional Settings	96
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture	97
Scanning Special Projects	99
Scanning to a PDF File	99
Restoring Photo Colors as You Scan	102
Replacing Ink Cartridges	103
Check Cartridge Status	103
Checking Cartridge Status Lights	103
Checking Cartridge Status with Windows	104
Checking Cartridge Status with Mac OS X	106
Purchase EPSON Ink Cartridges	108
Ink Cartridge Part Numbers	108
Removing and Installing Ink Cartridges	109
Replacing Ink Cartridges Using a Computer Utility	113
Printing With Black Ink and Expended Color Cartridges	115
Printing With Expended Color Cartridges - Windows	116
Printing With Expended Color Cartridges - Mac OS X	116
Conserving Low Black Ink with Windows	118
Adjusting Print Quality	119
Print Head Maintenance	119
Print Head Nozzle Check	119
Checking the Nozzles Using the Product Buttons	119
Checking the Nozzles Using a Computer Utility	120
Print Head Cleaning	123
Cleaning the Print Head Using the Product Buttons	123
Cleaning the Print Head Using a Computer Utility	124
Print Head Alignment	127
Aligning the Print Head Using a Computer Utility	128
Cleaning the Paper Path	131
Cleaning and Transporting Your Product	132
Cleaning Your Product	132
Transporting Your Product	132
Solving Problems	135
Checking for Software Updates	135
Product Light Status	135
Running a Product Check	137
Solving Setup Problems	138
Noise After Ink Installation	138
Software Installation Problems	139
Solving Network Problems	139
Product Cannot Connect to a Wireless Router or Access Point	140
Network Software Cannot Find Product on a Network	141
Product Does Not Appear in Mac OS X Printer Window	141
Cannot Print Over a Network	141
Cannot Scan Over a Network	142
Printing a Network Status Sheet	143
Solving Copying Problems	143
Product Makes Noise, But Nothing Copies	143
Product Makes Noise When It Sits for a While	143
Solving Paper Problems	144
Paper Feeding Problems	144
Paper Jam Problems	144
Paper Ejection Problems	145
Solving Problems Printing from a Computer	146
Nothing Prints	146
Product Icon Does Not Appear in Windows Taskbar	147
Error After Cartridge Replacement	147
Printing is Slow	148
Solving Page Layout and Content Problems	149
Inverted Image	149
Too Many Copies Print	149
Blank Pages Print	150
Incorrect Margins on Printout	150
Border Appears on Borderless Prints	151
Incorrect Characters Print	151
Incorrect Image Size or Position	152
Slanted Printout	152
Solving Print Quality Problems	153
White or Dark Lines in Printout	153
Blurry or Smeared Printout	154
Faint Printout or Printout Has Gaps	155
Grainy Printout	156
Incorrect Colors	156
Solving Scanning Problems	157
Scanning Software Does Not Operate Correctly	157
Cannot Start EPSON Scan	158
Solving Scanned Image Quality Problems	159
Image Consists of a Few Dots Only	159
Line of Dots Appears in All Scanned Images	160
Straight Lines in an Image Appear Crooked	160
Image is Distorted or Blurry	160
Image Colors are Patchy at the Edges	161
Image is Too Dark	161
Back of Original Image Appears in Scanned Image	161
Ripple Patterns Appear in an Image	161
Image is Scanned Upside-Down	162
Scanned Image Colors Do Not Match Original Colors	162
Scan Area is Not Adjustable in Thumbnail Preview	162
Scanned Image Edges are Cropped	163
When to Uninstall Your Product Software	163
Uninstalling Product Software - Windows	163
Uninstalling Product Software - Mac OS X	164
Where to Get Help	165
Technical Specifications	166
Windows System Requirements	166
Mac System Requirements	167
Printing Specifications	167
Scanning Specifications	167
Paper Specifications	168
Printable Area Specifications	169
Ink Cartridge Specifications	170
Dimension Specifications	171
Electrical Specifications	171
Environmental Specifications	172
Interface Specifications	172
Network Interface Specifications	172
Safety and Approvals Specifications	173
Notices	174
FCC Compliance Statement	174
Software Notices	175
Trademarks	178
Copyright Notice	179
libTIFF Software Acknowledgment	179
A Note Concerning Responsible Use of Copyrighted Materials	180
Default Delay Times for Power Management for EPSON Products	180

Match case Limit results 1 per page

Product Does Not Appear in Mac OS X Printer Window

Cannot Print Over a Network

Cannot Scan Over a Network

Printing a Network Status Sheet

Parent topic:

Solving Problems

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions :

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product

is not solid green, make sure you press the

Wi-Fi

button on the product within 2 minutes of pressing

the WPS button on your router. Hold down the

Wi-Fi

button on the product for 3 seconds.

• Make sure to place your product within contact range of your router or access point.

Note:

Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal

object, such as a filing cabinet.

• Verify that your router or access point is operating correctly by connecting to it from your computer or

another device.

• You may need to disable the firewall and any anti-virus software on your wireless router or access

point.

• Check to see if access restrictions, such as MAC address filtering, are set on the router or access

point. If access restrictions are set, add your product's MAC address to your router's address list. To

obtain your product's MAC address, print a network status sheet. Then follow the instructions in your

router or access point documentation to add the address to the list.

• If your router or access point does not broadcast its network name (SSID), follow the instructions that

came with your product to enter your wireless network name manually.

• If your router or access point has security enabled, determine the kind of security it is using and any

required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA

passphrase correctly.

Parent topic:

Solving Network Problems

140