Fisher and Paykel E522BRWFD5 User Guide - Page 47

Troubleshooting

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Troubleshooting EN If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care Center. All models Problem Appliance does not operate. Light not working. Light and display not working. Motor operates for long periods. Storage compartments too warm. Food freezing in the refrigerator. Unfamiliar noises. Possible causes No electricity at power outlet. Light not functioning. Refrigerator not working. Product in 'Sabbath Mode'. Hot weather. Frequent door openings. Large amount of food recently added. Temperature control set too low. Doors not sealing properly. Temperature setting not correct. Frequent door openings. Large amount of food recently added. Temperature setting not correct. Food placed directly in front of air outlets. Cabinet not stable or level. Freezer is defrosting. What to do Check that the plug is correctly connected and power switched on. Check another appliance at the same outlet. Check house fuse. The LED light cannot be serviced by the user. Contact your Fisher & Paykel Dealer or Fisher & Paykel Authorized Service Agent. Check refrigerator is turned on at wall. Press and hold , and together for 4 seconds. Minimize door openings to allow temperature to stabilize. Refer to section 'Temperature control'. Check that cabinet is level and gasket seals are clean. Refer to section 'Temperature control'. Minimize door openings to allow temperature to stabilize. Refer to section 'Temperature control'. Move chill sensitive foods away from the center back of the shelves. Refer to sections 'Installation instructions' or 'ActiveSmart™ user warnings and sounds'. 45

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45
TROUBLESHOOTING
EN
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care
Center.
All models
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Appliance does
not operate.
No electricity at power outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
Light not
working.
Light not functioning.
The LED light cannot be serviced
by the user. Contact your Fisher &
Paykel Dealer or Fisher & Paykel
Authorized Service Agent.
Refrigerator not working.
Check refrigerator is turned on at
wall.
Light and
display not
working.
Product in ‘Sabbath Mode’.
Press and hold
,
and
together
for 4 seconds.
Motor operates
for long periods.
Hot weather.
Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recently added.
Temperature control set too
low.
Refer to section ‘Temperature
control’.
Doors not sealing properly.
Check that cabinet is level and
gasket seals are clean.
Storage
compartments
too warm.
Temperature setting not
correct.
Refer to section ‘Temperature
control’.
Frequent door openings.
Minimize door openings to allow
temperature to stabilize.
Large amount of food
recently added.
Food freezing in
the refrigerator.
Temperature setting not
correct.
Refer to section ‘Temperature
control’.
Food placed directly in front
of air outlets.
Move chill sensitive foods away from
the center back of the shelves.
Unfamiliar
noises.
Cabinet not stable or level.
Refer to sections ‘Installation
instructions’ or ‘ActiveSmart™ user
warnings and sounds’.
Freezer is defrosting.