Frigidaire GRSC2352AD Complete Owners Guide - Page 29

29 TROUBLESHOOTING Let us help you troubleshoot your concern! This section will help you with common issues. If you need us, visit our website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do need service, we can get that started for you! 1-800-374-4432 (United States) Frigidaire.com 1-800-265-8352 (Canada) Frigidaire.ca CONCERN CAUSE AUTOMATIC ICE MAKER Ice maker is not • Ice maker is turned off. making any ice. Ice maker is not making enough ice. • Check to see if water dispenser is dispensing slower than normal. • Freezer control is set too warm. Ice cubes are freezing together. • Ice cubes are not being used frequently enough. • Ice cubes are hollow (partially frozen cubes with water inside). • Freezer control is set too warm. DISPENSER (Ice & Water) Dispenser will not dispense ice. • Dispenser lock out is engaged. • There is no ice in the bin to be dispensed. • The refrigerator doors are not completely closed. • Dispenser paddle has been pressed too long and the dispenser motor has overheated. • Not dispensing ice regularly may melt and refreeze ice causing ice clumping. Dispensing clumps could damage the ice bucket. Ice dispenser is jammed. • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. • Ice cubes are jammed between ice maker and back of ice container. SOLUTION • Turn on ice maker. Press and hold the "On/Off" button for 3 seconds until the indicator light is on. • If it is, replace the ice and water filter cartridge. • Set freezer control to colder setting to improve performance of the ice maker. Allow 24 hours for temperature to stabilize. • Remove ice container and discard ice from container. Ice maker will produce fresh supply. • The ice and water filter cartridge may be clogged. Replace filter cartridge. • Set freezer control to colder setting. Allow 24 hours for temperature to stabilize. • Press and hold control lock for 3 seconds. • See the "Ice maker is not making any ice" section above. • Be sure to close the refrigerator completely. • The motor overload protector will reset in about 3 minutes and then ice can be dispensed. • Empty the ice bucket monthly or regularly dispense ice. For longer periods of time (vacation or vacant homes) see Ice Maker/Dispenser Tips in the AUTOMATIC ICE AND WATER DISPENSER section to turn off the ice maker. • Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. See Cleaning the Ice Storage Bin in the AUTOMATIC ICE AND WATER DISPENSER section. • Remove ice cubes that are jamming the dispenser.