Gateway DX4300 Gateway Desktop User's Guide - Page 46
port already open, the modem, has failed to respond
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CHAPTER 4: Troubleshooting 3 Click the Diagnostics tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type modem troubleshooting in the Search Help box, then press ENTER. The modem is noisy when it dials and connects To turn down the modem volume: 1 Click (Start), type modem, then press ENTER. 2 Click the Modems tab, then click Properties. 3 Click the Modem tab, then adjust the Speaker volume control. 4 Click OK twice to close the dialog boxes. 36