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Gateway MT6452 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 89

Troubleshooting, Audio, Battery, CD drives - reviews

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www.gateway.com • Try turning the notebook on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 106. Battery Battery troubleshooting is covered under "Power" on page 104. CD drives CD drive troubleshooting is covered under "DVD drives" on page 86. 83

Section	Page
Contents	3
About This Reference	7
About this guide	8
Accessing the online User Guide	8
Gateway contact information	9
Gateway model and serial number	9
Microsoft Certificate of Authenticity	9
For more information	9
Checking Out Your Notebook	11
Front	12
Left	13
Right	14
Back	15
Bottom	16
Keyboard area	17
Setting Up and Getting Started	19
Working safely and comfortably	20
Reducing eye strain	20
Setting up your computer desk and chair	21
Sitting at your notebook	21
Avoiding discomfort and injury from repetitive strain	21
Connecting the ACadapter	22
Protecting from power source problems	23
Connecting the dial-up modem	24
Connecting to a broadband modem or network	25
Starting your notebook	26
Waking up your notebook	27
Turning off your notebook	27
Restarting (rebooting) your notebook	28
Using the status indicators	29
Using the keyboard	30
Key types	31
System key combinations	32
Using the EZPad touchpad	34
Adjusting brightness	37
Adjusting the volume	37
Turning your wireless radio on or off	39
IEEE 802.11 wireless network radio	39
Bluetooth radio	40
Using Drives and Accessories	41
Using the CD or DVD drive	42
Identifying drive types	42
Using a CD or DVD	44
Using the memory card reader	45
Memory card types	45
Inserting a memory card	45
Using a memory card	45
Removing a memory card	45
Adding and removing a PCCard	46
Installing a printer or other peripheral device	47
Connecting a USB device	48
Connecting an IEEE1394 device	48
Viewing the display on a projector or monitor	49
Viewing the display on a television	52
Ordering accessories	53
Managing Power	55
Monitoring the battery charge	56
Recharging the battery	57
Changing batteries	57
Replacing the battery	57
Recalibrating the battery	58
Extending battery life	59
Conserving battery power	59
Using alternate power sources	60
Changing power modes	60
Using power saving modes	61
Changing notebook power settings	62
Changing the power plan	62
Changing advanced settings	63
Traveling with Your Notebook	65
Packing your notebook	66
Traveling by air	66
Dial-up modem	66
Radio frequency wireless connections	67
Files	67
Security	68
Power	69
Additional tips	70
Maintaining Your Notebook	71
Caring for your notebook	72
Cleaning your notebook	73
Cleaning the exterior	73
Cleaning the keyboard	73
Cleaning the notebook screen	74
Cleaning CDs or DVDs	74
System recovery options	74
Recovering specific files and software	75
Recovering using Microsoft System Restore	75
Recovering using the WindowsDVD	76
Upgrading Your Notebook	77
Preventing static electricity discharge	78
Adding or replacing memory modules	79
Replacing the hard drive kit	83
Troubleshooting	87
Safety guidelines	88
First steps	88
Troubleshooting	89
Audio	89
Battery	89
CD drives	89
Diskette drive (external)	90
Display	90
DVD drives	92
Ethernet	93
File management	94
Hard drive	94
Internet	95
Keyboard	96
Media Center	97
Memory	100
Memory card reader	101
Modem (cable or DSL)	101
Modem (dial-up)	101
Mouse	105
Networks (wired)	105
Networks (wireless)	107
Passwords	109
PCCards	109
Pointing device	110
Power	110
Printer	111
Sound	112
Status indicators	112
Touchpad	113
Video	113
Telephone support	114
Before calling Gateway Customer Care	114
Legal Information	115
Important safety information	116
Setting up your system	116
Care during use	116
Replacement parts and accessories	117
Regulatory compliance statements	117
Wireless guidance	117
United States of America	118
Federal Communications Commission (FCC) Intentional emitter per FCC Part15	118
Unintentional emitter per FCC Part15	119
FCC declaration of conformity	119
California Proposition65 Warning	120
Mercury Warning	120
Telecommunications per Part68 of the Code of Federal Regulations (CFR47) (applicable to product...	120
Canada	121
Industry Canada (IC) Intentional emitter per RSS210	121
Unintentional emitter per ICES-003	121
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)	122
Japan	122
Japanese Modem Notice	122
Laser safety statement	123
EPA ENERGY STAR	123
Environmental information	123
Notices	124
All Rights Reserved	124
Trademark Acknowledgments	124
Macrovision statement	124
A	125
B	125
C	125
D	126
E	127
F	127
G	127
H	127
I	127
J	128
K	128
L	128
M	128
N	129
O	129
P	129
R	130
S	130
T	131
U	132
V	132
W	132