Gateway MT6452 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 114

Memory card reader, Modem (cable or DSL), Modem (dial-up), Start, Control Panel

Page 114 highlights

CHAPTER 9: Troubleshooting To check the memory: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click System and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press ENTER. You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook. Modem (cable or DSL) The modem does not connect • Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For the location of your network jack, see "Right" on page 8. • See the documentation that came with your modem for additional troubleshooting information. Modem (dial-up) Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Right" on page 8. • Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. 108

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CHAPTER
9
: Troubleshooting
108
To check the memory:
1
Click
(
Start
), then click
Control Panel
. The
Control Panel
window opens.
2
Click
System and Maintenance
.
3
Click
Administrative Tools
.
4
Double-click
Memory Diagnostics Tool
, then follow
the on-screen instructions.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in
the My Computer window
Reboot your notebook.
Modem (cable or DSL)
The modem does not connect
Make sure that the modem cable is plugged into the
Ethernet network jack and not the modem jack. For the
location of your network jack, see
“Right” on page 8
.
See the documentation that came with your modem for
additional troubleshooting information.
Modem (dial-up)
Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the
modem jack and not the Ethernet network jack. For the
location of your modem jack, see
“Right” on page 8
.
Make sure that your notebook is connected to the
telephone line and the telephone line has a dial tone.
Help
For more information about troubleshooting memory errors,
click
Start
, then click
Help and Support
. Type the keyword
memory
error
in the
Search Help
box
, then press
E
NTER
.