Gateway MX6922b 8511264 - User Guide Gateway Notebook - Page 157

Device installation, Diskette drive, Start, Control Panel, Performance and, Maintenance, System

Page 157 highlights

www.gateway.com Troubleshooting Device installation Help and Support For more information about IRQs, click Start, then click Help and Support. Type the keyword IRQs in the Search box, then click the arrow. You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then click Device Manager. The Device Manager window opens. 3 Click View, then click Resources by type. Double-click Interrupt request (IRQ). All IRQs and their hardware assignments are displayed. To free IRQ resources for the new device: 1 In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. 2 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. 3 Right-click the device or port you want to disable, then click Disable. The device or port is disabled. Diskette drive The diskette drive is not recognized ■ Shut down and restart your notebook. ■ The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the diskette again. You see an "Access Denied" or "Write protect" error message ■ Move the write-protection tab in the upper-right corner of the diskette down (unprotected). ■ The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. 149

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Troubleshooting
www.gateway.com
149
Device installation
Help and Support
For more information about IRQs, click
Start
, then click
Help and Support
. Type
the keyword
IRQs
in the
Search
box,
then click the arrow.
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window opens. If
your Control Panel is in Category View, click
Performance and
Maintenance
.
2
Click/Double-click
System
, click the
Hardware
tab, then click
Device
Manager
. The
Device Manager
window opens.
3
Click
View
, then click
Resources by type
. Double-click
Interrupt request
(IRQ)
. All IRQs and their hardware assignments are displayed.
To free IRQ resources for the new device:
1
In the
Device Manager
window, check the device list for a resource conflict.
A resource conflict appears as a black exclamation point in a yellow circle.
2
Remove the device you are trying to install, then determine which one of
the existing devices or ports you can disable.
3
Right-click the device or port you want to disable, then click
Disable
. The
device or port is disabled.
Diskette drive
The diskette drive is not recognized
Shut down and restart your notebook.
The modular drive may not be inserted completely into the modular bay.
Press the module into the bay, then try to access the diskette again.
You see an “Access Denied” or “Write protect” error message
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
The diskette may be full. Delete unnecessary files on the diskette and try
again.
Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.