HTC Touch Pro2 Verizon User Manual - Page 87
Viewing and replying to e-mail messages, To view an e-mail message, To download a complete e-mail
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Exchanging Messages 87 Viewing and replying to e-mail messages To view an e-mail message 1. On the Home screen, slide to the Mail tab, select the e-mail account, and then tap Inbox. 2. Tap an e-mail to open it. To download a complete e-mail By default, long e-mail messages that you receive contains only the first few kilobytes of the message. When you open an e-mail, it displays only the headers and part of the message. You must download the whole e-mail to view the complete content. To download a complete e-mail message, open the e-mail, and then do one of the following: • Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3 e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts). • Tap Menu > Download Message. Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See "Instant download through Fetch Mail" in Chapter 8 for details. • Download may take some time, depending on the speed of your Internet connection, size of the whole e-mail, and whether file attachments are automatically downloaded. To download file attachments • POP3 e-mail account: File attachments are automatically downloaded when you download a complete e-mail. • IMAP4 and Outlook e-mail accounts: File attachments appear below the subject of an e-mail message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive e-mail. You can set automatic download of file attachments. See "Customizing e-mail settings" in this chapter for details. To reply to or forward a message 1. On the Home screen, slide to the Mail tab, select the e-mail account, and then tap Inbox. 2. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward. 3. Enter your reply message, and then tap Send. Notes • You can receive and view HTML e-mail messages from any type of e-mail account. The HTML format is retained, without layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007. • When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mail item, tap Settings, and then tap Advanced. In the My e-mail addresses text box, enter the e-mail addresses that you want to exclude.