HP 203039-B21 Console Management Controller User Guide
HP 203039-B21 - Console Management Controller Manual
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- HP 203039-B21 | Console Management Controller User Guide - Page 1
Console Management Controller User Guide Second Edition (July 2001) Part Number 218258-002 Compaq Computer Corporation - HP 203039-B21 | Console Management Controller User Guide - Page 2
. Compaq service tool software of Compaq Computer Corporation. Service customer is hereby licensed to of, the applicable services delivered by Compaq or its authorized service provider. Customer may service provider's consent. Upon termination of the services, customer will, at Compaq's or its service - HP 203039-B21 | Console Management Controller User Guide - Page 3
Contents About This Guide Text Conventions...vii Symbols in Text...viii Symbols on Equipment viii Rack Stability ...ix Getting Help ...x Compaq Technical Support x Compaq Website x Compaq Authorized Reseller x 1 Chapter Overview Compaq Console Management Controller 1-2 General Description 1-2 - HP 203039-B21 | Console Management Controller User Guide - Page 4
iv Compaq Console Management Controller User Guide Installation Procedures 2-7 Installing the Standard Sensors 2-8 Connecting the Cord Retention Bracket 2-17 Connecting the Sensors to the CMC 2-18 Connecting the Fan Assemblies 2-19 Connecting - HP 203039-B21 | Console Management Controller User Guide - Page 5
4-19 Manual Control Screen 4-20 Log Screen...4-22 Device Monitoring 4-22 Active Alarms Screen 4-23 Device Home Screen 4-24 Terminal Program Operation 4-26 Starting HyperTerminal 4-26 Navigating Menus 4-27 5 Chapter Troubleshooting Troubleshooting During Startup 5-2 Troubleshooting After - HP 203039-B21 | Console Management Controller User Guide - Page 6
vi Compaq Console Management Controller User Guide B Appendix Electrostatic Discharge Grounding Methods B-2 C Appendix Specifications Specifications ...C-2 D Appendix Pin Layout Configuration Compaq CMC ...D-1 Index - HP 203039-B21 | Console Management Controller User Guide - Page 7
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys USER INPUT FILENAMES Menu - HP 203039-B21 | Console Management Controller User Guide - Page 8
in the text of this guide. They have the following off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk - HP 203039-B21 | Console Management Controller User Guide - Page 9
a hot component, allow the surface to cool before touching. Important Safety Information Before installing this product, read the Important Safety Information guide provided in the Console Management Controller (CMC) Kit. Rack Stability WARNING: Make sure that the rack containing the CMC is stable - HP 203039-B21 | Console Management Controller User Guide - Page 10
you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-652-6672 (1-800-OK-COMPAQ)1. This service is available 24 - HP 203039-B21 | Console Management Controller User Guide - Page 11
1 Chapter Overview This chapter contains information on the following topics: Compaq Console Management Controller General description Standard CMC features Front panel Rear panel - HP 203039-B21 | Console Management Controller User Guide - Page 12
1-2 Compaq Console Management Controller User Guide Compaq Console Management Controller The Console Management Controller (CMC) offers one model, part number 203039-B21. This unit is rack-mountable and is Worldwide voltage adaptable. General Description The CMC is a rack-mounted device intended to - HP 203039-B21 | Console Management Controller User Guide - Page 13
Overview 1-3 Standard CMC Features 1U design Ethernet communications port for data exchange with a host computer Four analog inputs: Two temperature inputs One humidity input One voltage monitor for AC mains Two programmable fan output power controls Eight discrete inputs Four intrusion inputs One - HP 203039-B21 | Console Management Controller User Guide - Page 14
1-4 Compaq Console Management Controller User Guide Communications Ports The communications port for data exchange with the host computer consists of an Ethernet port (RJ-45) using SNMP communication. The serial communication - HP 203039-B21 | Console Management Controller User Guide - Page 15
Front Panel The CMC is rack-mountable in a 1U configuration. Overview 1-5 1 2 3 46 8 9 10 57 Figure 1-1. Front panel configuration Table 1-1 CMC Front Panel Alarm LED Network LED Serial communication LED Serial communication port (RJ-11) Escape button Scroll up button Enter/Alarm silence button - HP 203039-B21 | Console Management Controller User Guide - Page 16
1-6 Compaq Console Management Controller User Guide Front Panel Controls The CMC front panel includes the controls required to: Power the unit On or Off. Scroll through LCD menus. Select LCD menu - HP 203039-B21 | Console Management Controller User Guide - Page 17
Rear Panel The CMC features the following rear panel configuration: Overview 1-7 1 2 3 4 5 7 9 11 13 15 17 19 21 6 8 10 12 14 16 18 20 Figure 1-2. Rear panel configuration - HP 203039-B21 | Console Management Controller User Guide - Page 18
1-8 Compaq Console Management Controller User Guide Table 1-3 CMC Rear Panel Description Main power input Input voltage monitor / Power input for Fan #1 and #2 Fan #1 Fan #2 Relay #1 Relay #2 Intrusion sensor #1 Intrusion sensor #2 Intrusion - HP 203039-B21 | Console Management Controller User Guide - Page 19
2 Chapter Installation This chapter provides information on the following topics: Installation requirements Installation procedures Powering on the CMC Completing the installation - HP 203039-B21 | Console Management Controller User Guide - Page 20
2-2 Compaq Console Management Controller User Guide Installation Requirements This section lists items required to install the CMC. Items supplied with the basic CMC Kit The CMC Kit (Compaq Part Number 203039-B21) contains the following components: Hardware Figure 2-1. CMC kit contents (hardware) - HP 203039-B21 | Console Management Controller User Guide - Page 21
sensors (2 sets) Double-sided tape Cord management clips Temperature sensor Cord retention bracket Software/Reference Material Important Safety Information guide to be reviewed before installing this product Power Products Documentation CD Compaq Intelligent Rack Manager Lite CD Compaq Console - HP 203039-B21 | Console Management Controller User Guide - Page 22
2-4 Compaq Console Management Controller User Guide Optional Sensor Kit, with assorted cable lengths Compaq Part Number 203039-B22 (sold separately) Figure 2-2. Optional sensor kit content Temperature sensor Sensor cable Sensor cable Sensor cable Sensor cable Humidity sensor Humidity sensor - HP 203039-B21 | Console Management Controller User Guide - Page 23
Smoke Sensor Kit Compaq Part Number 203039-B24 (sold separately) Installation 2-5 Figure 2-3. Optional smoke sensor kit contents Smoke sensor Sampling tube sections Tube couplings End cap Screws Sampling tube bracket Optional Door Locking Kit Compaq Part Number 203039-B23 (sold separately) - HP 203039-B21 | Console Management Controller User Guide - Page 24
2-6 Compaq Console Management Controller User Guide Items not supplied with the CMC Kit Tools A medium flat a power cord that is suitable for your application, contact an authorized Compaq service representative to obtain the appropriate power cord. Refer to the "Precautions for Power Products - HP 203039-B21 | Console Management Controller User Guide - Page 25
Installation 2-7 Installation Procedures This section provides installation steps to install the CMC. 1. Attach the cord retention bracket to the CMC. 2. Install the sensors in the racks. 3. Connect the sensors to the CMC unit. 4. Connect the main input power cord to the CMC, or if an - HP 203039-B21 | Console Management Controller User Guide - Page 26
2-8 Compaq Console Management Controller User Guide Installing the Standard Sensors The sensor cables may be routed through the rack and then attached to the rack by using the stick-on cable - HP 203039-B21 | Console Management Controller User Guide - Page 27
switch 1. The magnet should be installed on the inside of the rack door and the electrical switch on the rack as shown in the following instructions. Make sure the magnet and switch align with each other and allow sufficient clearance for the doors to close. 2. The intrusion sensors should be - HP 203039-B21 | Console Management Controller User Guide - Page 28
2-10 Compaq Console Management Controller User Guide 1 2 Figure 2-6. Installing the intrusion sensor in the 7000 series rack To connect a series of intrusion sensors to the same CMC port, remove the plug shipped - HP 203039-B21 | Console Management Controller User Guide - Page 29
Installation 2-11 Installing the Optional Sensors Temperature sensor The optional temperature sensor should be installed on the ceiling of the second rack, towards the rear. (See Figure 2-4) Intrusion sensor The optional intrusion sensors should be mounted on the doors of the second rack. (See - HP 203039-B21 | Console Management Controller User Guide - Page 30
2-12 Compaq Console Management Controller User Guide Humidity sensor The optional humidity sensor should be installed as follows: a. Install the bracket for the humidity sensor to the rack using the larger screws. b. - HP 203039-B21 | Console Management Controller User Guide - Page 31
Installation 2-13 Mechanical shock/vibration sensor Install the optional mechanical shock/vibration sensor on the rails of the rack as follows: Figure 2-10. Installing the vibration sensor in the 9000 rack Figure 2-11. Installing the vibration sensor in the 7000 rack - HP 203039-B21 | Console Management Controller User Guide - Page 32
2-14 Compaq Console Management Controller User Guide Smoke sensor kit Install the optional smoke sensor as follows: a. Place the smoke sensor on rear rack door. Then place the screws with washers through - HP 203039-B21 | Console Management Controller User Guide - Page 33
Installation 2-15 g. Route the sensor cable through the rack. h. Attach the cable to the rack with the stick-on cable retention clips or tie wraps included in the CMC basic unit. i. Connect the cable to the sensor . 1 Figure 2-13. Connecting the smoke sensor Smoke Sensor Operation NOTE: The smoke - HP 203039-B21 | Console Management Controller User Guide - Page 34
2-16 Compaq Console Management Controller User Guide Smoke Sensor Maintenance Keep the sampling tube and holes clean and clear rack. Install the optional door locking kit according to the installation instructions included with the kit. NOTE: The door locking kit is only for use with the Compaq CMC. - HP 203039-B21 | Console Management Controller User Guide - Page 35
Installation 2-17 Connecting the Cord Retention Bracket Remove the screws from the rear of the CMC. Align cord retention bracket with the holes in the rear of the unit and insert screws . 1 1 1 1 Figure 2-14. Connecting the cord retention bracket - HP 203039-B21 | Console Management Controller User Guide - Page 36
2-18 Compaq Console Management Controller User Guide Connecting the Sensors to the CMC The sensors connect to the rear of the CMC. See Table 1-4, for a description of the rear connectors. 1 2 3 4 5 7 9 11 13 15 17 19 21 6 8 10 12 14 16 18 20 Figure 2-15. CMC rear panel - HP 203039-B21 | Console Management Controller User Guide - Page 37
Installation 2-19 Connecting the Fan Assemblies The fan assemblies should be connected to the fan power output sockets and . The input power/voltage monitoring cord should be connected to the input power plug . The cable A is connecting the rack fan array in the second rack. 2 34 A Figure 2-16. - HP 203039-B21 | Console Management Controller User Guide - Page 38
2-20 Compaq Console Management Controller User Guide Connecting the Input Power Cord to the CMC Make sure the Power button is in the Off position before connecting the input power cord to - HP 203039-B21 | Console Management Controller User Guide - Page 39
Installation 2-21 Connecting the CMC to Utility Power If a UPS is installed in the rack, connect the CMC to the UPS. If a UPS is not installed in the rack, use a grounded utility power outlet. The power for the fan outputs comes from the voltage monitor input. If the rack configuration includes fans - HP 203039-B21 | Console Management Controller User Guide - Page 40
2-22 Compaq Console Management Controller User Guide Connecting the Network Cable Connect the network cable to the RJ-45 socket. Figure 2-19. Connecting the network cable Securing Cables to the CMC Use - HP 203039-B21 | Console Management Controller User Guide - Page 41
2-23 Mounting the CMC in the Rack The CMC mounts directly to the rack in a 1U configuration. Refer to the Compaq Console Management Controller Installation Instructions (supplied with the CMC Kit) for directions. Figure 2-21. Mounting the unit in the rack Powering on the CMC Power On the unit by - HP 203039-B21 | Console Management Controller User Guide - Page 42
2-24 Compaq Console Management Controller User Guide Configuring the CMC Use the front panel for basic configuration of the unit. The CMC is fully localized to allow for complete functionality of the - HP 203039-B21 | Console Management Controller User Guide - Page 43
Enter/Alarm Silence to set the Subnet Mask address. The default setting is 0.0.0.0. The CMC will automatically reboot. NOTE: For more detailed configuration instructions, see Chapter 4, "Software." Using the Front Serial Port The serial port on the front panel may be used with a laptop computer to - HP 203039-B21 | Console Management Controller User Guide - Page 44
3 Chapter Operation This chapter contains information on the following topics: LCD menu Alert handling - HP 203039-B21 | Console Management Controller User Guide - Page 45
3-2 Compaq Console Management Controller User Guide LCD Menu 6 8 57 Figure 3-1. LCD menu and control buttons From the LCD menu , access information on Status, System Information, and Setup. - HP 203039-B21 | Console Management Controller User Guide - Page 46
Operation 3-3 Status Menu 1. Press Enter/Alarm Silence one time to select the Main menu. 2. Press Enter/Alarm Silence one time to select the Status menu. 3. Press Scroll Up to scroll through the menu selections: Temperature 1 Temperature 2 Fan 1 Fan 2 Voltage Humidity Door/Panel 1 Door/Panel 2 Door/ - HP 203039-B21 | Console Management Controller User Guide - Page 47
3-4 Compaq Console Management Controller User Guide System Information Menu See Figure 3-1, for a description of the LCD menu. 1. Press Scroll Up one time to access the System Information menu. 2. Press Enter/Alarm - HP 203039-B21 | Console Management Controller User Guide - Page 48
Operation 3-5 Setup Menu See Figure 3-1, for a description of the LCD menu. 1. Press Scroll Up one time to access the Setup menu. 2. Press Enter/Alarm Silence one time to select Setup menu. 3. Press Scroll Up to scroll through the menu selections: Threshold fan 1 Threshold fan 2 Language Temperature - HP 203039-B21 | Console Management Controller User Guide - Page 49
3-6 Compaq Console Management Controller User Guide Alert Handling An alert triggers an action as configured in the software. Possible actions, based on an alert, are identified below. Each alert can trigger - HP 203039-B21 | Console Management Controller User Guide - Page 50
Operation 3-7 Silencing an Audible Alarm To silence an audible alarm, press Enter/Alarm Silence . You can enable or disable the silencing feature in the software for all CMC alerts to ensure that an unauthorized individual cannot turn off an audible alarm. 7 Figure 3-2. The Enter/Alarm Silence - HP 203039-B21 | Console Management Controller User Guide - Page 51
: The front panel control buttons-Configuring a CMC with the front panel control buttons is discussed in the section titled "LCD Menu," in Chapter 3 of this guide. A terminal program-Managing a CMC with a terminal program is discussed at the end of this chapter. - HP 203039-B21 | Console Management Controller User Guide - Page 52
the following tasks before beginning the software installation: Selecting the language-See "Selecting the Language" in Chapter 2 of this guide. Setting the IP address-See "Setting the IP Address" in Chapter 2 of this guide. Setting the subnet mask-See "Setting the Subnet Mask" in Chapter 2 of this - HP 203039-B21 | Console Management Controller User Guide - Page 53
application requires Microsoft's Virtual machine TM to be installed, in order to run properly. During the software installation process you will be guided to the Microsoft Web page where Microsoft Virtual Machine can be downloaded. Or, visit www.microsoft.com/java and download the Virtual Machine - HP 203039-B21 | Console Management Controller User Guide - Page 54
4-4 Compaq Console Management Controller User Guide Uninstalling the Software NOTE: To uninstall the Intelligent Rack Manager Lite software, you must have Administrator rights. To remove the Intelligent Rack Manager Lite software - HP 203039-B21 | Console Management Controller User Guide - Page 55
Logging In to the Software Software 4-5 Figure 4-1. Login screen Before using the Intelligent Rack Manager Lite software, you must log in with a username and password. The first time you log in, enter Administrator as the username and Administrator as the password. Click Enter Password to log in. - HP 203039-B21 | Console Management Controller User Guide - Page 56
4-6 Compaq Console Management Controller User Guide The Intelligent Rack Manager Lite software interface is divided into three frames: Top frame-Contains the title, a Settings icon, a Devices icon, and a Logout icon. Click - HP 203039-B21 | Console Management Controller User Guide - Page 57
Add/Remove Device Screen Software 4-7 Figure 4-3. Add/Remove Device screen Click the Add/Remove Device link to access the Add/Remove Device screen. The Intelligent Rack Manager Lite software only recognizes CMC devices that are listed on the Add/Remove Device screen. To add a CMC to the software: - HP 203039-B21 | Console Management Controller User Guide - Page 58
4-8 Compaq Console Management Controller User Guide Messaging Setup Screen Figure 4-4. Messaging Setup screen Click the Messaging Setup link to access the Messaging Setup screen. Use this screen to set the computer - HP 203039-B21 | Console Management Controller User Guide - Page 59
Email Setup Screen Software 4-9 Figure 4-5. Email Setup screen Click the Email Setup link to access the Email Setup screen. Use this screen to set the email addresses to which email messages can be sent when CMC alerts occur. NOTE: The added email addresses become available on the Alert Handling - HP 203039-B21 | Console Management Controller User Guide - Page 60
4-10 Compaq Console Management Controller User Guide To add an address to the email alert list: 1. Type a user's valid email address in the Email Addresses field. 2. Click Add to add the address - HP 203039-B21 | Console Management Controller User Guide - Page 61
Software 4-11 Before pager alerts can be sent, configure the software to use the modem: 1. Enter the COM port to which the modem is connected in the CommPort field. 2. Click Save to save the changes. To add a phone number to the pager alert list: 1. Type a valid phone number for the pager and the - HP 203039-B21 | Console Management Controller User Guide - Page 62
4-12 Compaq Console Management Controller User Guide To change the password: 1. Type the old pages are as follows: CMC Properties Sensor Setup Accessory Setup Threshold Config Alert Handling Manual Control Log After a CMC is configured, each device configuration screen available for that CMC - HP 203039-B21 | Console Management Controller User Guide - Page 63
CMC Properties Screen Software 4-13 Figure 4-8. CMC Properties screen Click the CMC Properties link to access the CMC Properties screen. Use this screen to configure the CMC properties for each CMC recognized by the Intelligent Rack Manager Lite software. The CMC hardware, software, firmware, and - HP 203039-B21 | Console Management Controller User Guide - Page 64
4-14 Compaq Console Management Controller User Guide To configure a CMC: 1. Enter the name, physical location, and contact person for the CMC in the Device Setup box. 2. Select the appropriate display language and - HP 203039-B21 | Console Management Controller User Guide - Page 65
Sensor Setup Screen Software 4-15 Figure 4-9. Sensor Setup screen - HP 203039-B21 | Console Management Controller User Guide - Page 66
4-16 Compaq Console Management Controller User Guide Click the Sensor Setup link to access the Sensor Setup screen. Use this screen to configure the sensors. To configure the sensors: 1. Select the Not - HP 203039-B21 | Console Management Controller User Guide - Page 67
Accessory Setup Screen Software 4-17 Figure 4-10. Accessory Setup screen Click the Accessory Setup link to access the Accessory Setup screen. Use this screen to configure the CMC options. - HP 203039-B21 | Console Management Controller User Guide - Page 68
4-18 Compaq Console Management Controller User Guide To configure the options: 1. Select whether each fan is of each listed fault. Enable the concealed door release to press a hidden switch to manually unlock locked doors. NOTE: The software cannot detect the concealed door release. Make sure the - HP 203039-B21 | Console Management Controller User Guide - Page 69
Threshold Configuration Screen Software 4-19 Figure 4-11. Threshold Configuration screen Click the Threshold Config link to access the Threshold Configuration screen. Use this screen to modify the minimum and maximum acceptable values for temperature, humidity, and voltage. To modify the values: - HP 203039-B21 | Console Management Controller User Guide - Page 70
4-20 Compaq Console Management Controller User Guide 4. After entering the threshold information, click Save to save the changes or click Cancel to cancel the changes. 5. Click Return to view the Device Home - HP 203039-B21 | Console Management Controller User Guide - Page 71
the Alert Handling screen can be set using the software settings screens. Manual Control Screen Figure 4-13. Manual Control screen Click the Manual Control link to access the Manual Control screen. Use this screen to manually control fan, door-locking, and alarm relay behaviors. NOTE: Only enabled - HP 203039-B21 | Console Management Controller User Guide - Page 72
4-22 Compaq Console Management Controller User Guide To manually control the behaviors: 1. Select the appropriate radio button to manually turn fans on or off. 2. Lock a door that is unlocked or unlock a door that is locked. Doors can be unlocked after a specified amount of time - HP 203039-B21 | Console Management Controller User Guide - Page 73
Log Screen Software 4-23 Figure 4-14. Log screen Click the Log link to access the Log screen. Use this screen to view information about alerts issued for the CMC. Click Clear to clear all entries in the log. Click Return to view the Device Home screen for this CMC. Click Print on the browser - HP 203039-B21 | Console Management Controller User Guide - Page 74
4-24 Compaq Console Management Controller User Guide Active Alarms Screen Figure 4-15. Active Alarms screen Click the Devices icon, then click the CMC Devices heading in the left frame to access the - HP 203039-B21 | Console Management Controller User Guide - Page 75
Device Home Screen Software 4-25 Figure 4-16. Device Home screen The Device Home screen can be accessed by: Clicking an IP address in the Active Alerts screen status list. Clicking the IP address of a CMC in the left frame of the software interface. Clicking Return at the bottom of any device - HP 203039-B21 | Console Management Controller User Guide - Page 76
4-26 Compaq Console Management Controller User Guide Temperature, humidity, and voltage information in numerical and graphical form, including an indication of whether the temperature is in a safe range: White-Safe range Yellow- - HP 203039-B21 | Console Management Controller User Guide - Page 77
-based interface using a host computer and a terminal program over a serial connection to the CMC. See "Configuring the CMC" in Chapter 2 of this guide for more information on connecting the CMC to a host computer. The serial link: Provides some additional functionality that lets you configure the - HP 203039-B21 | Console Management Controller User Guide - Page 78
4-28 Compaq Console Management Controller User Guide 4. Set up the properties for your terminal connection: a. Enter a name for your connection in the New Connection dialog box. Select an icon to represent the - HP 203039-B21 | Console Management Controller User Guide - Page 79
Software 4-29 Main Menu Items Values Status Network configuration Table 4-3 CMC Terminal Program Menus Submenu 1 Items Submenu 2 Items IP configuration Trap receiver configuration SNMP IP Access IP Address IP Subnetmask IP Router IP Trap receiver Enable/Disable IP Trap receiver Enable/Disable - HP 203039-B21 | Console Management Controller User Guide - Page 80
4-30 Compaq Console Management Controller User Guide Table 4-3 CMC Terminal Program Menus continued Main Menu Items Submenu 1 Items Network configuration (continued) Enable TFTP Enable Auth. Traps Read Community Write Community System Name - HP 203039-B21 | Console Management Controller User Guide - Page 81
Table 4-3 CMC Terminal Program Menus continued Main Menu Items Submenu 1 Items Setup Detectors (Digital) Input 1 Input 2 Input 3 Input 4 Smoke sensor Shock sensor Software 4-31 Submenu 2 Items Brief Description Set up sensors. Available Description Fan option Shock option Available - HP 203039-B21 | Console Management Controller User Guide - Page 82
4-32 Compaq Console Management Controller User Guide Table 4-3 CMC Terminal Program Menus continued Main Menu Items Submenu 1 Items Setup Detectors (Digital) (continued) Aux 1 Aux 2 Thresholds Warning temp.1 Max.temp.1 Min.temp.1 Warning - HP 203039-B21 | Console Management Controller User Guide - Page 83
Table 4-3 CMC Terminal Program Menus continued Main Menu Items Submenu 1 Items Alert handling Temperature 1 Temperature 2 Fan 1 Fan 2 Voltage Humidity Software 4-33 Submenu 2 Items Brief Description Configure alert handling. Alarm relays max Alarm relays warning Alarm relays min Audible - HP 203039-B21 | Console Management Controller User Guide - Page 84
4-34 Compaq Console Management Controller User Guide Table 4-3 CMC Terminal Program Menus continued Main Menu Items Submenu 1 Items Alert handling (continued) Aux 1 Aux 2 Submenu 2 Items Alarm relays Audible Alarm Alarm relays Audible - HP 203039-B21 | Console Management Controller User Guide - Page 85
5 Chapter Troubleshooting This chapter provides information on the following topics: Troubleshooting during startup Troubleshooting after startup Repairing the CMC - HP 203039-B21 | Console Management Controller User Guide - Page 86
5-2 Compaq Console Management Controller User Guide Troubleshooting During Startup If problems occur when starting the Compaq CMC, select the appropriate symptom for possible causes and actions. Table 5-1 Troubleshooting Guide (CMC Startup) Description of Fault Symptom The CMC fails to function - HP 203039-B21 | Console Management Controller User Guide - Page 87
Troubleshooting 5-3 Troubleshooting After Startup For problems that occur after the CMC started, these suggested actions address possible causes. Symptom Audible Alarm Table 5-2 Troubleshooting Guide authorized service representative for more details. WARNING: Disconnect all power cords before - HP 203039-B21 | Console Management Controller User Guide - Page 88
A Appendix Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, the Compaq CMC model is assigned a Compaq Series Number. The Compaq Series Number for this product is shown in the following table. The - HP 203039-B21 | Console Management Controller User Guide - Page 89
A-2 Compaq Console Management Controller User Guide Federal Communications Commission Notice Part 15 of the to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A or B) the - HP 203039-B21 | Console Management Controller User Guide - Page 90
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - HP 203039-B21 | Console Management Controller User Guide - Page 91
A-4 Compaq Console Management Controller User Guide Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq - HP 203039-B21 | Console Management Controller User Guide - Page 92
Regulatory Compliance Notices A-5 European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following - HP 203039-B21 | Console Management Controller User Guide - Page 93
B Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of - HP 203039-B21 | Console Management Controller User Guide - Page 94
B-2 Compaq Console Management Controller User Guide Grounding Methods There are several methods for grounding. when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. If you do not - HP 203039-B21 | Console Management Controller User Guide - Page 95
C Appendix Specifications This appendix provides specifications that apply to the Compaq CMC: Physical specifications Environmental specifications Input/Output specifications - HP 203039-B21 | Console Management Controller User Guide - Page 96
C-2 Compaq Console Management Controller User Guide Specifications Table C-1 Specifications - Console Management Controller (CMC) Feature Dimensions Operating temperature Storage temperature Processor RAM Program memory CMC Rated voltage CMC Maximum input current rating - HP 203039-B21 | Console Management Controller User Guide - Page 97
Specifications C-3 Table C-1 Specifications - Console Management Controller (CMC) continued Feature Specification Serial interface RS-232 Ethernet connection 10BaseT, IEEE 802.3 (10 MB/sec), TCP/IP, SNMP, TFTP Fuses Main AC input power-250V, 800mA, T, IEC-127 Fan #1 switched power-250V, 2A, - HP 203039-B21 | Console Management Controller User Guide - Page 98
D Appendix Pin Layout Configuration Compaq CMC The RJ-12 connector pins on the rear of the CMC are identified in the following figure. The RJ-12 pin functions are described in Table D-1. 16 Figure D-1. RJ-12 ports - HP 203039-B21 | Console Management Controller User Guide - Page 99
D-2 Compaq Console Management Controller Alarm Relay Wiring Examples Figure D-2. Alarm relay wiring examples - HP 203039-B21 | Console Management Controller User Guide - Page 100
Pin Layout Configuration D-3 Table D-1 RJ-12 Pin Layout Specifications Pin Temperature sensor 1 Sensor 2 Sensor Humidity sensor Humidity signal (4mA to 20mA) Ground (4mA to 20mA) 3 - - Discrete inputs Contact of sensor 3 Contact of sensor 3 - Smoke sensor Contact of sensor Contact of - HP 203039-B21 | Console Management Controller User Guide - Page 101
computer names for popup alerts 4-8 phone numbers for pager alerts 4-11 address, IP 3-5 Alarm LED 1-5, 1-6 alarm relays activating 3-6 controlling manually 4-20 deactivating 3-7 setting logic 4-17 alarms active 4-23 setting actions 3-6, 4-20 silencing 3-7, 4-14 status 1-6 turning off 4-14 viewing - HP 203039-B21 | Console Management Controller User Guide - Page 102
2 Compaq Console Management Controller User Guide CD, software 4-3 CE Marking A-5 Change Password screen 4-11 CMC See Console Management Controller CMC Properties screen 4-13 Comm Port See communications port communications port features 1-4 - HP 203039-B21 | Console Management Controller User Guide - Page 103
extension cables 2-21 F fans availability 4-17 connecting 2-19 controlling manually 4-20 maximum current rating C-2 power 2-21 setting up 3-5, x Compaq authorized resellers x Compaq website x online 4-6 technical support telephone numbers x hidden switch 4-17 humidity installing sensors 2-12 sensor - HP 203039-B21 | Console Management Controller User Guide - Page 104
4 Compaq Console Management Controller User Guide procedures 2-7 requirements 2-2 tools needed 2-6 installing CMCs 2-7 humidity sensor location selecting 4-14 system 3-4 lock sets assigning intrusion sensors 4-16 controlling manually 4-20 installing 2-16 Log screen 4-22 logic, alarm relays 4-17 Login - HP 203039-B21 | Console Management Controller User Guide - Page 105
3-6, 4-8 ports communications 1-4 serial 1-4, 1-5, 2-25 power button 1-5 connecting 2-20 cords 2-6 fans 2-21 utility, connecting 2-21 powering on the CMC 2-23 preinstallation tasks 4-2 printing logs 4-22 problems See troubleshooting processor C-2 program memory C-2 terminal 4-26 properties, CMC 4-13 - HP 203039-B21 | Console Management Controller User Guide - Page 106
6 Compaq Console Management Controller User Guide R rack mounting CMCs 2-23 stability ix RAM C-2 rated voltage C-2 Read/ 11 CMC Properties 4-13 Device Home 4-24 Email Setup 4-9 Log 4-22 Login 4-5 Manual Control 4-20 Messaging Setup 4-8 Pager Setup 4-10 Sensor Setup 4-15 Threshold Configuration 4-18 - HP 203039-B21 | Console Management Controller User Guide - Page 107
2-24, 3-5 subnet mask 2-25 setting up accessories 4-16 alarm relays 4-17 alerts 3-6, 4-19 email alerts 4-9 fans 3-5, 4-17 mail system 4-9 manual control 4-20 pager alerts 4-10 popup alerts 4-8 sensors 4-15 software 4-6 setup links 4-6 Setup menu 3-5 shock sensor installing 2-13 setting sensitivity - HP 203039-B21 | Console Management Controller User Guide - Page 108
8 Compaq Console Management Controller User Guide status 3-3, 4-25 storage C-2 threshold settings 4-18 unit of measure 3-5, 4-14 terminal operation 4-26 text conventions vii Threshold Configuration screen 4-18 time operating 3-4 system 3-4 tools 2-6 troubleshooting after start 5-1, 5-3 audible alarm
Console Management Controller
User Guide
Second Edition (July 2001)
Part Number 218258-002
Compaq Computer Corporation