HP 220mx HP SureStore 9100mx Optical Disk Drive User's Guide - Page 41

Problem, What to

Page 41 highlights

Operating the Disk Drive Operating the Disk Drive Troubleshooting Problem What to Do Other SCSI devices no longer work when this disk is installed • There is probably a conflict in SCSI IDs. Check ID assignment • Refer to the instructions for your host adapter and review installation of devices on the bus. Unable to read from a disk • Check power and connections. See "Drive won't power on" discussed previously in this table • Does the host computer recognize the drive on the bus? See "Host system does not recognize the drive" discussed previously in this table. • Does the host computer recognize the drive on the bus? See "Host system does not recognize the drive" discussed previously in this table. • Does the disk have a valid file system? -If the disk does not have a valid file system, you must format the disk (Windows) or do a media init (HP-UX). For other Unix systems, refer to your System Administrator's Guide to prepare the disk. • Is write verify enabled to ensure that information is being correctly written to the disk? Continued on the next page Chapter 3 3- 7

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Chapter 3
3-7
Operating the Disk Drive
Troubleshooting
Operating the
Disk Drive
Problem
What to Do
Other SCSI devices
no longer work
when this disk is
installed
There is probably a conflict in SCSI IDs. Check ID
assignment
Refer to the instructions for your host adapter and review
installation of devices on the bus.
Unable to read from
a disk
Check power and connections. See
Drive won
t power on
discussed previously in this table
Does the host computer recognize the drive on the bus? See
Host system does not recognize the drive
discussed
previously in this table.
Does the host computer recognize the drive on the bus? See
Host system does not recognize the drive
discussed
previously in this table.
Does the disk have a valid file system?
-If the disk does not have a valid file system,
you must format the disk (Windows) or
do a media init (HP-UX). For other Unix
systems, refer to your System Administrator
s Guide to
prepare the disk.
Is write verify enabled to ensure that information is being
correctly written to the disk?
Continued on the next page