HP 220mx HP SureStore 9100mx Optical Disk Drive User's Guide - Page 44

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Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk (continued) • Eject the disk and check that the disk is a rewritable disk and that the write-protect tab is in the "write" position. • Try writing to another, similar disk. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See "Cleaning Disks" at the end of Chapter 2. • If steps above are unsuccessful, further information may be on the optical web site at www.hp.com. Look under "HP Services and Support." Disk "reads" are slow • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See "Cleaning Disks" at the end of Chapter 2. • If cleaning does not correct the problem, further information may be on the optical web site at www.hp.com. Look under "HP Services and Support." 3- 10 Chapter 3

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3-10
Chapter 3
Operating the Disk Drive
Troubleshooting
Problem
What to Do
Unable to write to a
disk (continued)
•
Eject the disk and check that the disk is a rewritable disk
and that the write-protect tab is in the
“
write
”
position.
•
Try writing to another, similar disk.
•
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See
“
Cleaning Disks
”
at the end of Chapter 2.
•
If steps above are unsuccessful, further information may be
on the optical web site at
www.hp.com
. Look under
“
HP
Services and Support.
”
Disk
“
reads
”
are
slow
•
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See
“
Cleaning Disks
”
at the end of Chapter 2.
•
If cleaning does not correct the problem, further information
may be on the optical web site at
www.hp.com
. Look under
“
HP Services and Support.
”