HP 220mx HP SureStore 9100mx Optical Disk Drive User's Guide - Page 54

Service Information Form

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Supplies and Customer Support Warranty 3. Enclose the completed Service Information Form (included in this section). Service Information Form Make a photocopy of this form, complete it, and ship it with your equipment. Service cannot begin until we have this information. Be sure you have followed the repacking guidelines listed earlier in this section of the manual. You will be returning your equipment to the HP Field Repair Center or an authorized HP Dealer Repair Center. Who is returning this drive? Company/Institution Date Person to Contact Phone Alternate Contact Phone What is being sent? Model Number Serial Number Have you included an optical disk? Yes_____ No ______ Returning Shipping Address How will you pay for the repairs? Except for contract and warranty services, a credit card number or purchase order number and authorized signature must accompany any request for service. Standard repair prices may be obtained by contacting a Repair Center. Warranty: purchased/received date Enclose proof of purchase or receiving document indicating original received date.) A-8 Appendix A

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A-8
Appendix A
Supplies and Customer Support
Warranty
3.
Enclose the completed Service Information Form (included in this section).
Service Information Form
Make a photocopy of this form, complete it, and ship it with your equipment.
Service cannot begin until we have this information. Be sure you have followed the
repacking guidelines listed earlier in this section of the manual. You will be
returning your equipment to the HP Field Repair Center or an authorized HP Dealer
Repair Center.
Who is returning this drive?
Company/Institution_____________________________________
____________
Date _____________
Person to Contact_________________________________Phone
_____________
Alternate
Contact_________________________________Phone___________
___
What is being sent?
Model Number_____________________ Serial Number ____________________
Have you included an optical disk? Yes_____
No ______
Returning Shipping Address:
__________________________________________________________________
__________________________________________________________________
How will you pay for the repairs?
Except for contract and warranty services, a credit card number or purchase order
number and authorized signature must accompany any request for service. Standard
repair prices may be obtained by contacting a Repair Center.
Warranty: purchased/received date _______________________________
(Enclose proof of purchase or receiving document indicating original received date.)