HP 220mx HP SureStore 9100mx Optical Disk Drive User's Guide - Page 45

Cleaning Disks

Page 45 highlights

Operating the Disk Drive Troubleshooting Problem What to Do Disk "writes" are slow • Is write verify enabled? The verification pass increases the write time. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See "Cleaning Disks" at the end of Chapter 2. • If cleaning does not correct the problem, further information may be on the optical web site at www.hp.com. Look under "HP Services and Support." Host adapter does not work with this drive • Check that SCSI IDs for the host adapter and the drive are different. The SCSI connector on the host computer and drive are different • Get a cable with the correct connector types. See table A-1 in Appendix A for cables offered by Hewlett-Packard. If the suggestions in the troubleshooting table do not solve the problem, try accessing the HP web site at www.hp.com. Look under "HP Services and Support." Operating the Disk Drive Chapter 3 3- 11

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Chapter 3
3-11
Operating the Disk Drive
Troubleshooting
Operating the
Disk Drive
Problem
What to Do
Disk
writes
are
slow
Is write verify enabled? The verification pass increases the
write time.
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See
Cleaning Disks
at the end of Chapter 2.
If cleaning does not correct the problem, further information
may be on the optical web site at
www.hp.com
. Look under
HP Services and Support.
Host adapter does
not work with this
drive
Check that SCSI IDs for the host adapter and the drive are
different.
The SCSI
connector on the
host computer and
drive are different
Get a cable with the correct connector types. See table A-1
in Appendix A for cables offered by Hewlett-Packard.
If the suggestions in the troubleshooting table do not solve the problem, try
accessing the HP web site at
www.hp.com
. Look under
HP Services and Support.