HP 220mx HP SureStore 9100mx Optical Disk Drive User's Guide - Page 45
Cleaning Disks
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Operating the Disk Drive Troubleshooting Problem What to Do Disk "writes" are slow • Is write verify enabled? The verification pass increases the write time. • Is the environment dusty? If you are not having the same problems with other disks, you may want to clean the disk. See "Cleaning Disks" at the end of Chapter 2. • If cleaning does not correct the problem, further information may be on the optical web site at www.hp.com. Look under "HP Services and Support." Host adapter does not work with this drive • Check that SCSI IDs for the host adapter and the drive are different. The SCSI connector on the host computer and drive are different • Get a cable with the correct connector types. See table A-1 in Appendix A for cables offered by Hewlett-Packard. If the suggestions in the troubleshooting table do not solve the problem, try accessing the HP web site at www.hp.com. Look under "HP Services and Support." Operating the Disk Drive Chapter 3 3- 11