HP 60 HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service
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- HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 1
HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service Guide August 2007 (Second Edition) Part Number 405865-002 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 2
(Second Edition) Part Number 405865-002 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 3
SAS or SATA hard drive ...20 Hot-plug power supply ...22 Hot-plug fan ...23 I/O module ...24 Front UID board ...25 Power on/off board...26 Power UID board ...27 7-segment display board ...28 Riser board ...29 Midplane ...30 Backplane ...31 Diagnostic tools ...33 Integrated Management Log ...33 Array - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 4
time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 5
, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 6
parte di HP. Nel caso di riparazione da parte del cliente, HP HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. • Optional - Teile, für die das Customer Self Repair-Verfahren optional ötigen, können Sie das HP technische Support Center anrufen und sich von - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 7
CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 8
la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat type garantieservice voor het product. OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 9
de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 10
Customer self repair 10 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 11
Customer self repair 11 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 12
Customer self repair 12 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 13
Customer self repair 13 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 14
1 Hard drives a) 36-GB, SAS, 15,000-rpm b) 72-GB, SAS, 15,000-rpm * c) 146-GB, SAS, 15,000-rpm * d) 300-GB, SAS, 15,000-rpm * e) 250-GB, SATA, 7,200-rpm * f) 500-GB, SATA, 7,200-rpm * g) 750-GB, SATA, 7,200-rpm * 2 Power UID board with cable 3 I/O module Spare part number - 376593 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 15
Item Description 4 Fan module 5 7-segment display 6 Power supply 7 Riser board 8 Midplane 9 Backplane 10 Power on/off board with cable 11 Front UID board 12 Plastic cover Spare part number 399052-001 399057-001 405914-001 399056-001 399051-001 454574-001 399055-001 399053-001 - - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 16
parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee-Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 17
Illustrated parts catalog 17 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 18
SATA hard drive...20 Hot-plug power supply ...22 Hot-plug fan...23 I/O module ...24 Front UID board ...25 Power on/off board ...26 Power UID board ...27 7-segment display board...28 Riser board...29 Midplane ...30 Backplane ...31 Safety considerations Before performing service procedures, review all - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 19
: • Remove all pluggable power supplies and modules to reduce the weight of the product before lifting it. • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 20
indicated. To replace the blank, slide the blank into the bay until it locks into place. Hot-plug SAS or SATA hard drive Verifying component failure Before replacing the component, verify component failure using the following methods: • Check the status LED. • Check the host log or run an ADU report - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 21
. • In RAID 6 with ADG configurations, any two drives in the array can be replaced simultaneously. To remove the component: 1. Determine the status of the hard drive from the hot-plug hard drive LEDs. 2. Back up all data on the hard drive. CAUTION: To prevent improper cooling and thermal damage, do - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 22
. Hot-plug power supply Verifying component failure Before replacing the component, verify component failure using the following methods: • Check the status LED ("Rear panel LEDs and buttons" on page 35). • Check the host log for errors. CAUTION: To prevent improper cooling and thermal damage, do - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 23
component, verify component failure using the following methods: • Check the status LED ("Rear panel LEDs and buttons" on page 35). • Check the host log for errors. CAUTION: To prevent improper cooling and thermal damage, do not operate the storage enclosure unless all bays are populated with either - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 24
component, verify component failure using the following methods: • Check the status LED ("Rear panel LEDs and buttons" on page 35). • Check the host log for errors. CAUTION: To prevent improper cooling and thermal damage, do not operate the storage enclosure unless all bays are populated with either - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 25
Use this same procedure to remove an I/O blank. To replace the component, reverse the removal procedure. Verifying proper operation After replacing the component, check the status LED. Front UID board Verifying component failure Before replacing the component, check the status LED ("Front panel LEDs - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 26
component failure Before replacing the component, verify component failure using the following methods: • Check the heartbeat LED and fault LED status ("Front panel LEDs and buttons" on page 34). • Check the power supply LED status ("Rear panel LEDs and buttons" on page 35). • Check the host log - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 27
replacing the component, verify proper operation using the following methods: • Check the heartbeat LED and fault LED status ("Front panel LEDs and buttons" on page 34). • Check the power supply LED status ("Rear panel LEDs and buttons" on page 35). Power UID board Verifying component failure Before - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 28
. 7-segment display board Verifying component failure Before replacing the component, verify component failure using the following methods: • Check the LED display. • Check the host log for errors. No power to the 7-segment display board can also indicate riser board failure ("Riser board" on page - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 29
procedure. Verifying proper operation After replacing the component, check the status LEDs. Riser board Verifying component failure Before replacing the component, verify component failure using the following methods: • Check to see if power is applied to the 7-segment display board. • Check the - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 30
status LEDs: • Hard drives-Test with a known good hard drive. • I/O module-Test with a known good I/O module. • Fan module-Test with a known good fan module. • Check the host log for errors. To remove the components: 1. Power down the storage enclosure (on page 19). 2. Remove the power supplies - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 31
10. Disconnect the cables from the midplane. 11. Loosen the two thumbscrews (1). 12. Push using the following methods: • Hard drive status LEDs ("SAS and SATA hard drive LEDs" on page 37) • I/O module status LEDs ("Rear panel LEDs and buttons" on page 35) • Fan module status LEDs ("Rear panel LEDs - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 32
drive status LEDs. Test with known good hard drives. • Check the host log for errors. To remove the components: 1. Power down the storage enclosure (on page 19). 2. Remove all hot-plug hard drives ("Hot-plug SAS or SATA hard drive" on page 20). 3. Remove the power supplies ("Hot-plug power supply 28 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 33
• From within HP Insight Diagnostics For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 34
panel components...36 SAS and SATA device numbers ...37 SAS and SATA hard drive LEDs ...37 SAS and SATA hard drive LED combinations 37 Front panel LEDs and buttons Item Description Status 1 Heartbeat LED Green = System activity Off = No system activity 2 Fault LED Amber = Fault condition - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 35
condition Off = No fault condition 6 Power On/Standby Green = On button/system power Amber = Standby (auxiliary power present) LED Off = Off 7 Power supply LED Green = Power turned on and power supply functioning properly Amber flashing = Standby (auxiliary power present) Off = One or more - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 36
Rear panel components Item Description 1 Power supply 1 2 Fan module 1 3 Dual 7-segment display board (for box ID numbering) 4 SAS in connector 5 SAS out connector 6 I/O module bay 7 For future use 8 Fan module 2 9 Power supply 2 Component identification 36 - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 37
SAS and SATA device numbers SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the storage enclosure is connected to a Smart Array controller. Component - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 38
for this drive and the controller has placed it offline. Replace the drive as soon as possible. A predictive failure alert has been received for this drive. Replace the drive as soon as possible. The drive is offline, a spare, or not configured as part of an array. Component identification - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 39
to 90% relative humidity (Rh), 28º C (82.4º F) maximum wet bulb temperature, non-condensing 5% to 95% relative humidity (Rh), 38.7º C (101.66º F) maximum wet bulb temperature, non-condensing 3048 m (10,000 ft) This value may be limited by the type and number of options installed. 9144 m (30, 000 ft - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 40
Array Configuration Utility ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility IML Integrated Management Log MSA Modular Smart Array MSA60 Modular Storage Array 60 RAID redundant array of inexpensive (or independent) disks SAS serial attached SCSI SATA serial ATA SCSI - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 41
22 hot-plug power supply 21 I I/O module 23 illustrated parts catalog 14 Integrated Management Log (IML) 32 L LEDs 33, 36 LEDs, troubleshooting 36 M management tools 32 midplane 29 P PCA power on/off board 25 power supplies 21 power UID board 26 R rack installation 17 rack warnings 17 rear panel - HP 60 | HP StorageWorks 60 Modular Smart Array Enclosure Maintenance and Service - Page 42
W warnings 17 Index 42
HP StorageWorks 60 Modular
Smart Array Enclosure
Maintenance and Service Guide
August 2007 (Second Edition)
Part Number 405865-002