HP Brio ba600 HP Brio BA600 PC, User Guide - Page 28

Troubleshooting Help Zone, Where to Find Help

Page 28 highlights

Troubleshooting Help Zone Troubleshooting Help Zone Where to Find Help Use this table to see where to go in this section for help with your problem. Problem You need troubleshooting quick reference information. PC does not start. No power. PC hangs (the image on the monitor freezes and you can no longer use your PC). PC's power indicator light works but monitor remains blank. The monitor is not working properly. You can't waken your PC from its sleep state. Your PC freezes and can no longer be used. You have forgotten your password. You can't shut down your PC. You have a software problem. PC does not start properly and displays an error message on the monitor. Memory test error. Keyboard test error. Floppy drive test error. Hard disk, DVD or CD-ROM test error. CMOS test error. Serial or parallel port test error. Other configuration problems. Your PC has an audio problem. Your floppy drive is not working properly. Your hard drive is not working properly. Your CD-ROM or DVD drive is not working properly. You want to protect your PC from power shortages You want to contact support and are wondering what sort of information you will need to supply. Go to ... page 17 page 23 page 24 page 25 page 25 page 26 page 26 page 26 page 26 page 27 page 28 page 29 page 30 page 31 page 32 page 33 page 34 page 35 page 36 page 36 page 37 page 38 page 39 22

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Troubleshooting Help Zone
Troubleshooting Help Zone
Where to Find Help
Use this table to see where to go in this section for help with your problem.
Problem
Go to ...
You need troubleshooting quick reference information.
page 17
PC does not start. No power.
page 23
PC hangs (the image on the monitor freezes and you can no
longer use your PC).
page 24
PC’s power indicator light works but monitor remains blank.
page 25
The monitor is not working properly.
page 25
You can’t waken your PC from its sleep state.
page 26
Your PC freezes and can no longer be used.
page 26
You have forgotten your password.
page 26
You can’t shut down your PC.
page 26
You have a software problem.
page 27
PC does not start properly and displays an error message on the
monitor.
Memory test error.
page 28
Keyboard test error.
page 29
Floppy drive test error.
page 30
Hard disk, DVD or CD-ROM test error.
page 31
CMOS test error.
page 32
Serial or parallel port test error.
page 33
Other configuration problems.
page 34
Your PC has an audio problem.
page 35
Your floppy drive is not working properly.
page 36
Your hard drive is not working properly.
page 36
Your CD-ROM or DVD drive is not working properly.
page 37
You want to protect your PC from power shortages
page 38
You want to contact support and are wondering what sort of
information you will need to supply.
page 39